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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase is easy and straightforward to use

Everything about Chase is easy and straightforward - I have only needed to use their Customer Service twice and both times they have been excellent. Reviewed on: 13th February 2026

Never had a problem with day to day banking.

Never had a problem with day to day banking. On the occasion I needed to contact customer service my issue was sorted out immediately. Reviewed on: 13th February 2026

I can't fault the available products and ease of use.

I can't fault the available products and ease of use. Reviewed on: 13th February 2026

Very easy to use on my phone

Very easy to use, I can transfer money quickly and easily on my phone. I am 78 and find a lot of transactions with other online bank accounts very difficult. Reviewed on: 13th February 2026

Amazing savings rates

Amazing rates and great for using abroad Reviewed on: 13th February 2026

Products that suit my needs

Products that suit my needs … easy to use Reviewed on: 13th February 2026

Chase bank account is easy to obtain and open.

Chase bank account is easy to obtain and open. Your money is easy to see in your account with rewards for using your account. Reviewed on: 13th February 2026

easy to use internationally.

easy to use internationally. Good customer service. Reviewed on: 13th February 2026

Great service and excellent rates on savings

Great service and excellent rates on savings Reviewed on: 13th February 2026

The Chase app is so easy to use

The Chase app is so easy to use and to see what is happening with your money and they are really helpful if you have a problem. Reviewed on: 13th February 2026

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