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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

great app, easy to use and navigate, lots of saving...

great app, easy to use and navigate, lots of saving options Reviewed on: 15th February 2024

Thanks Marti.n Lewis

I've used Chase since Martin Lewis did his show. I don't look back. The app is great, really simple to navigate. I earn 1% on money I spend which has mounted up considerably. And I have several savings accounts, for different aims. Plus, I've used it all over the world to pay for stuff, without any charges. The friends who I've recommended Chase to all think the same. Defo impressed with banking these days. Reviewed on: 15th February 2024

Lost card on holiday

When I was on holiday. I dropped my card and it was picked up and used. I was able to stop my card with the app and generate a new card so I could carry on with my holiday. Reviewed on: 15th February 2024

Great experience opening account to managing on line

Easy on mine banking all. Great communication. Interest rate and cashback are added bonuses Reviewed on: 15th February 2024

Best bank. No cap.

Best bank. No cap. Deffo recommend to everyone. Big up chase uk. Best app. Best customer service. Best security. Cash back on spending. Love the rewards. I have earned bare money just by spending the money I already have. Reviewed on: 15th February 2024

Great bank, interest paid promptly and great rates w...

Great bank, interest paid promptly and great rates when using abroad! Reviewed on: 15th February 2024

A good all round on line bank that provides me with...

A good all round on line bank that provides me with my day to day banking services. What I do like is that I am required to input my pin after 10 touch less transactions. Reviewed on: 15th February 2024

Fantastic

Fantastic experience with chase wonderful customer service just a great all round bank the cash back feature is amazing. Reviewed on: 15th February 2024

Modern banking done properly!

Great bank for busy person, everything I can sort out in their excellent app, probably the best banking app on the market. Modern banking done properly! Reviewed on: 15th February 2024

Excellent Bank.

Excellent Bank. You get cash back, interest on current account balance, 5% on round ups and good savings accounts too Reviewed on: 15th February 2024

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