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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy fast efficient clean service - can’t ask for more

Easy rapid sign up. Easy usage, nice app with fast updates. Good customer service. Can’t ask for more. Would like to have a chase credit card linked as well. Reviewed on: 15th February 2024

Immediate response to transactions.

Immediate response to transactions. Ability to move money from current to savings and great customer services. Very happy with the cashback as well as the abilty to lock the card from access. Also good to know that my card number isnt available for all to see on my card. Reviewed on: 15th February 2024

Still the best after nearly 2 years

Nearly two years in and still the best of 7 banks that I use regularly. Reviewed on: 15th February 2024

Exceptional and innovative

Round up,cashback and good competitive interest rates on current and savings accounts Reviewed on: 15th February 2024

Great account for using on holiday.

Great account for using on holiday. Reviewed on: 15th February 2024

The bank where you can speak to a human

Excellent interest rates, fantastic customer service and very easy to contact and speak to a member of staff Reviewed on: 15th February 2024

amazing bank easy to use and great to saving account...

amazing bank easy to use and great to saving accounts as you can open a few and it works well with this Reviewed on: 15th February 2024

Great all rounder

Responsive customer service, intuitive app, easy online banking, customer focussed Reviewed on: 15th February 2024

Chase Bank is an excellent bank.

Chase Bank is an excellent bank. The app is a little bit hard to use. Tesco bank offer 4. 75 % with no strings attached Reviewed on: 15th February 2024

Excellent Serivce

I've been super happy with my Chase account, the interest is consistently in the high end. All the usual facilities like Direct Debits etc. No real drawbacks, apart from no joint accounts but that's not really a problem for me. Reviewed on: 15th February 2024

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