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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Always Available

Really great customer support no matter what time of day you call. Reviewed on: 13th February 2026

Excellent!

Excellent! Customer service is quick and efficient Reviewed on: 13th February 2026

The app is brilliant.

The app is brilliant. The fraud department phone you really quickly if a payment has been stopped for fraud checks, meaning it can get processed quickly once sorted. Reviewed on: 13th February 2026

Easy to use , moving money around no problem

Easy to use , moving money around no problem Reviewed on: 13th February 2026

Swift reply live agents, advice and action with regu...

Swift reply live agents, advice and action with regular updates. Reviewed on: 13th February 2026

App is so easy to use.

App is so easy to use. Not had a single issue with my accounts Reviewed on: 13th February 2026

I have used Chase Bank support on a few occasions ei...

I have used Chase Bank support on a few occasions either in the UK or abroad and found the support I was given absolutely superb. The online help was answered straight away and even by phone there was no waiting. Reviewed on: 13th February 2026

Fantastic and more money!

Since joining chase my finances have been managed so much better, I’ve been able to budget better and save more! The app is amazing and the best one I have and used. I love how you can have several accounts and switch between them for spending! This has really helped me manage my money. The app is so easy to use. I love the cash back element and also really value the round up which is making me save more without really noticing - well done Chase- you are fantastic!! Reviewed on: 13th February 2026

Great product, easy to use app and super customer se...

Great product, easy to use app and super customer service Reviewed on: 13th February 2026

Amazing !

Excellent throughout and deserves to be UK bank number #1 Reviewed on: 13th February 2026

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