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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Very secure, reliable and efficient.

Chase have a very secure process for opening an account. This gives me great confidence when I'm using my chase current account or paying with my chase debit card. Spend notifications are instantaneous so I can confidently decline receipts for smaller purchases to save on paper usage. The communication I receive is timely and relevant. Reviewed on: 15th February 2024

Best in class

Excellent customer services which is 24/7 and the quality of call centres are great. They get my problems sorted every time. Good and simple savings management and easy finance incentives such as cash back and round up accounts. Would definitely recommend Chase to friends and family. Reviewed on: 15th February 2024

Best bank ever!

Love that account details are stored on the app and not on the debit card. Timely notifications of payments made and monies received. Reviewed on: 15th February 2024

Best bank out there

Perfect in every aspect and really good when you need them great to use abroad Reviewed on: 15th February 2024

Great app. And best cashback debit card.

Great app. Best cashback debit card. Fast, responsive and helpful online support team. really good savings and investment offers. Reviewed on: 15th February 2024

Excellent account service.

Excellent account service. Easy App Reviewed on: 15th February 2024

Great service excellent features

Great service excellent features Reviewed on: 15th February 2024

Easy access and good customer service

Easy access and good customer service Reviewed on: 15th February 2024

Chase are an excellent bank with many advantages on...

Chase are an excellent bank with many advantages on other banks. The app is very user friendly, with all you need at your fingertips. Reviewed on: 15th February 2024

Opening a Chase bank account

Opening a Chase bank account was straightforward and quick. The benefits that they offer , such as high interests rates and cashback on purchases means that I get more for my money. Customer Services are always extremely helpful, friendly and quick Reviewed on: 15th February 2024

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