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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
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Glenn Thompson
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Excellent service.

5
Excellent service. Had to call once and immediate response. Like the way you can easily transfer between savings and current accounts. Reviewed on: 15th February 2024
John G's avatar
John G

Great for overseas spending and cash back on the cur...

5
Great for overseas spending and cash back on the current account Reviewed on: 15th February 2024
Suzanne S's avatar
Suzanne S

Very happy with cash back & round up

5
Very happy with cash back & round up Reviewed on: 15th February 2024
Kate P's avatar
Kate P

The experience of banking with chase has been stress...

5
The experience of banking with chase has been stress free and the interest rewards are second to none Reviewed on: 15th February 2024
Daniel G's avatar
Daniel G

Good but not for everyone

5
Decent experience so far with good rewards like 1% Cashback and round up savings account. However because there are no physical stores, depositing cash and some instant bank transfers are tricky. Reviewed on: 15th February 2024
nathan marks's avatar
nathan marks

Have been scammed

4
Have been scammed for a lot of money, Chase were not without blame but Financial Ombudsman didn't agree completely. Reviewed on: 15th February 2024
Robert Ball's avatar
Robert Ball

Very happy with Chase

5
I have been with Chase for a couple of years and they are a breath of fresh air. The banking app is so easy to use and communication is great. I can’t fault Chase at all. Will definitely be staying with them. Reviewed on: 15th February 2024
AJ's avatar
AJ

Fabulous

5
Great app, great account options and great customer service Reviewed on: 15th February 2024
Just H's avatar
Just H

Great bank

5
Great bank good interest rates customer service staff are excellent Reviewed on: 15th February 2024
S F's avatar
S F

Easy to set up and use, love it.

5
Easy to set up and use, love it. Makes my life easier and safe in the knowledge my money is safe Reviewed on: 15th February 2024
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Cathy legg

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