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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Brilliant service with additional benefits

Brilliant service with additional benefits Reviewed on: 15th February 2024

Best bank I’ve ever been with!

Best bank I’ve ever been with, I was with previous banks before and none cater to me like Chase does, to be able to text chat instead is the best thing for me. I have a bad phobia of speaking over the phone which is to do with my neurodivergence. So having this option to speak to someone through texting is amazing for me and gives me independence on sorting stuff out! More businesses need to take notes from chase for this! They’re fantastic and I recommend them to anyone!! Reviewed on: 15th February 2024

The app is free, account is easy to open and then tr...

The app is free, account is easy to open and then transacted and service, one fraud incident was dealt with incredibly promptly Reviewed on: 15th February 2024

5* App/Service and value

opened account in under 10 minutes, app is quick and updates transactions instantly, great to use home or abroad, cashback on purchases and great interest rates love it! Reviewed on: 15th February 2024

Chase is currently the best-of-breed in its class.

Have used other challenger / digital-only banks before, like Monzo and N26 in Europe, and would definitely rate Chase as my no 1 for digital banking. I now do all my daily spend transactions on it, and I love the savings account too. I also love the little perks like the round-up account and the 1% cashback on all my daily spend trans. Reviewed on: 15th February 2024

Really happy with service that my money is always ea...

Really happy with service that my money is always earni neg, that I can break my account in to sub sections to help with budgeting. Reviewed on: 15th February 2024

A great bank and app!!!

Easy to sign up to and in the early days I contacted their service agents. Responses were excellent, much quicker than I expected. The interest that they provide on their accounts is excellent on the features are imaginative. Their app is class leading IMO. Easy to use and very informative in data provided. An app other banks should aspire to Reviewed on: 15th February 2024

simply easy to use app, cashback rewards excellent,...

simply easy to use app, cashback rewards excellent, exchange rate excellent,. Reviewed on: 15th February 2024

prompt response, friendly customer service

prompt response, friendly customer service Reviewed on: 15th February 2024

Great bank can’t fault them.

Great bank can’t fault them. Competitive savings rates, answer the phone promptly when you need assistance Reviewed on: 15th February 2024

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