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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A great bank and app!!!

Easy to sign up to and in the early days I contacted their service agents. Responses were excellent, much quicker than I expected. The interest that they provide on their accounts is excellent on the features are imaginative. Their app is class leading IMO. Easy to use and very informative in data provided. An app other banks should aspire to Reviewed on: 15th February 2024

simply easy to use app, cashback rewards excellent,...

simply easy to use app, cashback rewards excellent, exchange rate excellent,. Reviewed on: 15th February 2024

prompt response, friendly customer service

prompt response, friendly customer service Reviewed on: 15th February 2024

Great bank can’t fault them.

Great bank can’t fault them. Competitive savings rates, answer the phone promptly when you need assistance Reviewed on: 15th February 2024

The best

Phoned answered in less than 5mins. 1% cashback. The best current account on the market. No fees. Reviewed on: 15th February 2024

Fast and rewarding

Great cashback feature on current account, and excellent app in terms of clarity and speed. Reviewed on: 15th February 2024

Perfect bank , no problem with anything.

Perfect bank , no problem with anything. Reviewed on: 15th February 2024

I love it!

I love it! It does everything I need, the app in a great user experience and I get cashback at home and when travelling - what more can you ask for? Reviewed on: 15th February 2024

Why haven’t you got a chase account!!!!

Easy to set up, great that money spent is rounded up to help with savings no complaints at all. Reviewed on: 15th February 2024

Excellent all round service

Excellent all round service received with great rates in your instant access savings account. your app is fantastic with its ease of use and everything is easily accessible. When using the card, I have had comments from friends thinking that chase is a premium bank for high earners and celebs! Reviewed on: 15th February 2024

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