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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Evert time i needed help with something chases empoy...

Evert time i needed help with something chases empoyees are very kind polite and helpfull would reccomend this bank the best bank i have ever used Reviewed on: 13th February 2026

The service whilst moving house was excellent and us...

The service whilst moving house was excellent and using the card abroad without exchange charge has been money saver Reviewed on: 13th February 2026

Simply the best bank.

Superb experience all round. Pulled me away from the much in decline Barclays after 30 years. Chase have a fab app, top notch support, an attractive range of options on products, and most importantly I trust them to be open, transparent, accessible and make me do 'right' by my money. Recommended 100% by a VERY satisfied customer. Reviewed on: 13th February 2026

.excellent customer services

Spoke to a representative two since I had my account and they were extremely helpful and knowledgeable Reviewed on: 13th February 2026

One of the best , will bank with Chase , and close m...

One of the best , will bank with Chase , and close my other accounts. Reviewed on: 13th February 2026

Brilliant customer support and service

Brilliant customer support and service Reviewed on: 13th February 2026

Very good rewards and cash back options

Very good rewards and cash back options Reviewed on: 13th February 2026

Excellent service

I joined Chase after being disappointed with my previous bank. The experience to switch was painless and had no trouble since. Reviewed on: 13th February 2026

Plan, Budget and Track spending with ease

Having only just recently joined chase. I am grateful that I have the ability to open multiple current accounts. This ensures that I can split what I earn and spend, helping me to plan, budget and track what I spend. Reviewed on: 13th February 2026

Great bank easy to use and now good investment options

Great bank easy to use and now good investment options Reviewed on: 13th February 2026

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