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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Convenient and easy

Convenient and easy to use. I would recommend it. Reviewed on: 13th February 2026

Best banking app by far ...

Always there for me if I need them , 24/7 excellent bank to deal with Reviewed on: 13th February 2026

Customer service agents always professional and prompt

Customer service agents always professional and prompt Reviewed on: 13th February 2026

Never had any problem with Chase.

Never had any problem with Chase. Particularly like that you can have several different accounts for different categories ie: bills, pets, travel, health etc. Good offers re: saving rates. Card with no information feels more secure, with card details on app. Reviewed on: 13th February 2026

Security is on point

The bank is very good if large amounts are being withdrawn they will contact you immediately good security Reviewed on: 13th February 2026

Easy access is a real bonus plus a good rate...

Easy access is a real bonus plus a good rate of return Reviewed on: 13th February 2026

Excellent service and customer care and support.

Excellent service and customer care and support.Very easy to use and navigate app Reviewed on: 13th February 2026

Very happy current and saving account

Very happy with chase for current and saving account Reviewed on: 13th February 2026

Current account with Benefits

Great easy to use app, cash back and rewards. Card and account excellent to use abroad, very competitive rates Reviewed on: 13th February 2026

Happy with everything they do.

Happy with everything they do. Been happy since opening the account. Never had any problems and would recommend to other customers Reviewed on: 13th February 2026

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