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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent chase bank app, f

Excellent chase bank app, fantastic support. 24/7 great savings and ISA I recommend this app to all family and friends . Being able to have rewards from bank savings and isa in one app is great and beneficial . The staff on the quick chat live chat is very useful. I nominate the Chase app for all awards best app best bank best support best savings best all round bank . I don’t know what more I can say but the survey is asking for more words I have covered all aspects that I can think of . Been with the Chase app for over one year now and started isa savings 9 months ago and moved all my savings to Chase immediately for great savings. The app is very easy to use and move money instantly around from account and the 1 % interest and cash back is really good also. Reviewed on: 15th February 2024

Simple and extremely flexible

A modern app which is very simple to use and extremely flexible for managing our money Reviewed on: 15th February 2024

Easy to use app & you can phone & get through quickl...

Easy to use app & you can phone & get through quickly to helpful staff if there are any issues Reviewed on: 15th February 2024

I've been using this bank for a whole year now.

I've been using this bank for a whole year now. I am very satisfied with a very simple online page, and that is, the online bank is very convenient and easy to use . I advised all my familiar friends that many of my friends already use this bank too. Reviewed on: 15th February 2024

BEST BANK EVER

THEY ARE BRILLIANT SO POLITE AND WILL NEVER END CONVERSATION UNTIL THEY HAVE RESOLVED EVERYTHING FOR YOU, AND THE MONEY YOU EARN BACK IS A GREAT WAY TO SAVE FOR A RAINY DAY, JUST INCREDIBLE Reviewed on: 15th February 2024

Excellent bank and benefits can’t fault them

Excellent bank and benefits can’t fault them Reviewed on: 15th February 2024

Great overall experience

Very helpful when things don't go quite right Reviewed on: 15th February 2024

User friendly interface, important updates provided...

User friendly interface, important updates provided - easy to transfer money between accounts. Very optimal internet banking Reviewed on: 15th February 2024

Chase bank is amazing.

Chase bank is amazing. Their customer service team is extremely helpful and their interface is also great. Using and accessing the bank app is the easiest thing ever. I would recommend it to everyone. When I had an issue with my money they helped me solve it. Reviewed on: 15th February 2024

Customer service very friendly and helpful.

Customer service very friendly, helpful and calls back when they say they are. Reviewed on: 15th February 2024

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