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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

I am very happy with Chase current account but somet...

I am very happy with Chase current account but sometimes the app is a bit slow. Otherwise I find it very easy to use. Reviewed on: 15th February 2024

I have current & savings account both great easy to...

I have current & savings account both great easy to use good interest rates too Reviewed on: 15th February 2024

Very happy with Chase bank, came from NatWest and wo...

Very happy with Chase bank, came from NatWest and wouldn’t go back Reviewed on: 15th February 2024

I like the fact you are rewarded for using your acco...

I like the fact you are rewarded for using your account Reviewed on: 15th February 2024

Bullshit l

Bullshit … closed my account after 3 months for no reason no letter no communication and my credit is 89/100 Reviewed on: 15th February 2024

The cash back system

The cash back system is great especially for those bigger purchases, and all the other savings options are amazing with good interest rates Reviewed on: 15th February 2024

Excellent chase bank app, f

Excellent chase bank app, fantastic support. 24/7 great savings and ISA I recommend this app to all family and friends . Being able to have rewards from bank savings and isa in one app is great and beneficial . The staff on the quick chat live chat is very useful. I nominate the Chase app for all awards best app best bank best support best savings best all round bank . I don’t know what more I can say but the survey is asking for more words I have covered all aspects that I can think of . Been with the Chase app for over one year now and started isa savings 9 months ago and moved all my savings to Chase immediately for great savings. The app is very easy to use and move money instantly around from account and the 1 % interest and cash back is really good also. Reviewed on: 15th February 2024

Simple and extremely flexible

A modern app which is very simple to use and extremely flexible for managing our money Reviewed on: 15th February 2024

Easy to use app & you can phone & get through quickl...

Easy to use app & you can phone & get through quickly to helpful staff if there are any issues Reviewed on: 15th February 2024

I've been using this bank for a whole year now.

I've been using this bank for a whole year now. I am very satisfied with a very simple online page, and that is, the online bank is very convenient and easy to use . I advised all my familiar friends that many of my friends already use this bank too. Reviewed on: 15th February 2024

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