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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

I have enjoyed using my chase current account

I have enjoyed using my chase current account and have recommended to my family as the rewards are amazing, one year and a half have earned nearly £200 just in cashback and also interest. I love the round ups and you can save in and then take when you want to. Reviewed on: 15th February 2024

Great friendly advisors Web chat

Great friendly advisors Web chat Reviewed on: 15th February 2024

Wary at first, but 18 months on delighted.

I was very wary but 18 months on I am delighted. I have earned and saved with competitive interest rates. Despite the new rule of needing to deposit a minimum amount to receive the cashback benefit, I still love it. Plus the round up feature has made me 600 in savings during the. Time I’ve been with Chase. Reviewed on: 15th February 2024

Cash back, and savings rate

They provide cash back, great app with spending analysis and good and accessible customer support Reviewed on: 15th February 2024

It’s been good experience when using chase bank good...

It’s been good experience when using chase bank good service as well Reviewed on: 15th February 2024

Really pleased with chase, they got my money back wh...

Really pleased with chase, they got my money back when i was conned when buying a vacuum cleaner. Reviewed on: 15th February 2024

Great service, always someone on hand to talk to.

Great service, always someone on hand to talk to. Quick to alert if it looks like something untoward is going on with my account. Great interest rate and like the round up savings. Reviewed on: 15th February 2024

Experience is good and fast and reliable

Experience is good and fast and reliable Reviewed on: 15th February 2024

Brilliant bank to use never had any problems with th...

Brilliant bank to use never had any problems with them and off good savings. Reviewed on: 15th February 2024

Excellent experience and very good service

Excellent experience and very good service Reviewed on: 15th February 2024

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