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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I have had many current accounts with various banks...

I have had many current accounts with various banks over the years. However the Chase current account is the best by far. Reviewed on: 15th February 2024

Very good but

Very good but the app needs to work across more platforms simultaneously rather than just being limited to phone OR tablet Reviewed on: 15th February 2024

Exceptional customer service

Easy to use interface and functionalities. Exceptional customer service with 24/7 chat available that’s actually responsive. Easy to pay and transfer money in and out of account. Rewards are great with 1% cash back available as long as you deposit certain amount of money in the account. Great FX rates and you can also earn cash back overseas. Reviewed on: 15th February 2024

Absolutely brilliant.

Absolutely brilliant. Very efficient and highly effective banking system. Thank you Reviewed on: 15th February 2024

I have enjoyed using my chase current account

I have enjoyed using my chase current account and have recommended to my family as the rewards are amazing, one year and a half have earned nearly £200 just in cashback and also interest. I love the round ups and you can save in and then take when you want to. Reviewed on: 15th February 2024

Great friendly advisors Web chat

Great friendly advisors Web chat Reviewed on: 15th February 2024

Wary at first, but 18 months on delighted.

I was very wary but 18 months on I am delighted. I have earned and saved with competitive interest rates. Despite the new rule of needing to deposit a minimum amount to receive the cashback benefit, I still love it. Plus the round up feature has made me 600 in savings during the. Time I’ve been with Chase. Reviewed on: 15th February 2024

Cash back, and savings rate

They provide cash back, great app with spending analysis and good and accessible customer support Reviewed on: 15th February 2024

It’s been good experience when using chase bank good...

It’s been good experience when using chase bank good service as well Reviewed on: 15th February 2024

Really pleased with chase, they got my money back wh...

Really pleased with chase, they got my money back when i was conned when buying a vacuum cleaner. Reviewed on: 15th February 2024

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