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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase been brilliant.

Chase have been brilliant. It's a long time since a bank put their customers first. Reviewed on: 15th February 2024

Perfect banking all in one place

The added bonus of round up and cash back make it the perfect choice for banking Reviewed on: 15th February 2024

Intuitive, easy to use and friendly app.

Intuitive, easy to use and friendly app. Reviewed on: 15th February 2024

Great ....

1%cashback on spending on debit card,no hassle. Reviewed on: 15th February 2024

Brilliant account for use at home and abroad

Used my current account when touring Australia and New Zealand. No charges and earned cash back Reviewed on: 15th February 2024

Great for earning cash back abroad with no exchange...

Great for earning cash back abroad with no exchange fees Reviewed on: 15th February 2024

I have had many current accounts with various banks...

I have had many current accounts with various banks over the years. However the Chase current account is the best by far. Reviewed on: 15th February 2024

Very good but

Very good but the app needs to work across more platforms simultaneously rather than just being limited to phone OR tablet Reviewed on: 15th February 2024

Exceptional customer service

Easy to use interface and functionalities. Exceptional customer service with 24/7 chat available that’s actually responsive. Easy to pay and transfer money in and out of account. Rewards are great with 1% cash back available as long as you deposit certain amount of money in the account. Great FX rates and you can also earn cash back overseas. Reviewed on: 15th February 2024

Absolutely brilliant.

Absolutely brilliant. Very efficient and highly effective banking system. Thank you Reviewed on: 15th February 2024

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