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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

App is great and easy to use versus other banking ap...

App is great and easy to use versus other banking apps of legacy banks Reviewed on: 17th February 2026

It’s good and simple easy to use and clear

It’s good and simple easy to use and clear Reviewed on: 17th February 2026

Customer Service is very good , I would recommend

Customer Service is very good ….they're always able to sort my problems out Reviewed on: 17th February 2026

Chase is user friendly, secure & the customer servic...

Chase is user friendly, secure & the customer service team have been most helpful! Reviewed on: 17th February 2026

Great App that simple lets us get on with banking...

Great App that simple lets us get on with banking Reviewed on: 17th February 2026

savings and security

They have been very helpful with savings and security Reviewed on: 17th February 2026

Super easy to set up and use. Helpful to monitor money.

My account was super easy to set up, I get good interest, and I am easily able to track my money in the account. I am happy with the product and services offered by Chase. Reviewed on: 17th February 2026

I'm enjoying the easy access savings account

I'm enjoying the easy access savings account Reviewed on: 17th February 2026

Easy to use and create and transfer between multiple...

Easy to use and create and transfer between multiple accounts. Reviewed on: 17th February 2026

Easy to use with the added cash back is...

Easy to use with the added cash back is good Reviewed on: 17th February 2026

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