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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Exemplary Customer Services and very flexible accoun...

Exemplary Customer Services and very flexible accounts set up Reviewed on: 13th February 2026

I love the way they inform of transactions immediately

I love the way they convert euros to pounds and let you know all transactions immediately Reviewed on: 13th February 2026

Used to be very good for cash back not as good now b...

Used to be very good for cash back not as good now but customer service very good Reviewed on: 13th February 2026

Good basic account.

Good basic account. Shame the cashbacks been reduced though. Reviewed on: 13th February 2026

Chase is always easy and simple to use and manage my...

Chase is always easy and simple to use and manage my money Reviewed on: 13th February 2026

Excellent

Been my current account provider for a few years now and I've never wanted to leave. Reviewed on: 13th February 2026

Swift and reliable banking services

Swift and reliable banking services Reviewed on: 13th February 2026

Excellent service would highly recommend

Excellent service would highly recommend Reviewed on: 13th February 2026

Easy to use 24/7 across the globe security to match

Easy to use 24/7 across the globe security to match Reviewed on: 13th February 2026

Excellent bank for use in the UK and when abroad, al...

Excellent bank for use in the UK and when abroad, also cashback is a bonus too. Reviewed on: 13th February 2026

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