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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Prompt replies when I have had an enquiry and easy t...

Prompt replies when I have had an enquiry and easy to use app which provides up to date info Reviewed on: 15th February 2024

Can’t fault Chase

Chase is a great bank account to have for anyone. Being able to split and add saving accounts with ease is an amazing feature and something I don’t get with my normal bank account. I can approve or deny payments from online shopping which gives a me full control and allows me to know that my bank account is safe! The round up and cashback features are also great and the spare change really adds up ! Since being with chase many of my friends and family have got it, I would recommend Chase to anyone!! Reviewed on: 15th February 2024

Excellent Product, excellent app, have only spoken t...

Excellent Product, excellent app, have only spoken to Customer Services once but they were extremely helpful. Reviewed on: 15th February 2024

Very good for customer incentives.

Very good for customer incentives. A lot of product for value especially when I was in Japan! Reviewed on: 15th February 2024

Very fast to open account, competitive good rates, e...

Very fast to open account, competitive good rates, easy app to use. Quality platform Reviewed on: 15th February 2024

Love the cash back offer.

Love the cash back offer. Interest on savings is great. 0 commission charge on foreign exchange means I can use my card when on holiday Reviewed on: 15th February 2024

They don’t complicate or make you wait simply they a...

They don’t complicate or make you wait simply they are great ! Reviewed on: 15th February 2024

Easy to use App.

Easy to use App. No fuss experience Reviewed on: 15th February 2024

Really helpful customer service and great bank with...

Really helpful customer service and great bank with benefits including a high % saving rate and everyday cash back rewards. Really great bank to use especially abroad with no fee included on any transaction Reviewed on: 15th February 2024

Very efficient and good interested paid on accounts,...

Very efficient and good interested paid on accounts, also very easy to set up Reviewed on: 15th February 2024

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