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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

It is just the most easy to use and convenient app!

It is just the most easy to use and convenient app! Reviewed on: 15th February 2024

I have a current account and multiple savings accoun...

I have a current account and multiple savings accounts with chase and it’s never been easier to bank on the app, signing up was easy not only that with the cash back options and interest you make on these accounts you’re making money whilst saving! Reviewed on: 15th February 2024

I have had no problems with Chase.

I have had no problems with Chase.when telephone staff are courteous and friend.Adice given.prompt canard replacement within 3 days Reviewed on: 15th February 2024

App is excellent!

App is excellent! Easy to use and clear. Savings rates are very competitive. CashBack is great. Reviewed on: 15th February 2024

Great customer service when needed, easy to use app

Great customer service when needed, easy to use app Reviewed on: 15th February 2024

A fee-free & cashback is most handy

A fee-free & cashback is most handy when travelling/ Reviewed on: 15th February 2024

Straight forward and sensible banking, have recommen...

Straight forward and sensible banking, have recommended Chase to close family. Only had to use customer service once in last few years and it was quick and easy and the assistant who helped was polite and friendly yet professional Reviewed on: 15th February 2024

Best Current Account for me.

Easy to use app, Interest on your balance and cashback, what more could you want ? Regular news articles keep you informed on the best ways to make your money work for you. Reviewed on: 15th February 2024

Good, straightforward bank.

Very straight forward app to use, great card to use abroad, no charges, can’t fault customer service either. Would definitely recommend. Reviewed on: 15th February 2024

Modern and slick

Intuitive app to manage my banking with, good exchange rates with no fees, 1% cashback on purchases and customer service agents are quick to answer calls. Really good banking package all round for my needs. Reviewed on: 15th February 2024

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