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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great interest rates and cash back

Great interest rates and good rate of cash back on every day spending. Prompt responses from Customer Service to queries. Simple and easy to use App. Reviewed on: 15th February 2024

Chase is the best bank!

Chase is the best bank! Best bank account I have used. Everything is user friendly and clear showing me the most important information clearly. Highly recommend to everyone i speak to! Reviewed on: 15th February 2024

Would recommend

It’s so easy to use with a clear and accessible design. All the communications are relevant and succinct. Plus customer service is great! Reviewed on: 15th February 2024

Easy to use

Easy to use, great to get money back on all online purchases Reviewed on: 15th February 2024

Extremely easy to operate

Extremely easy to use my bank, this is so rewarding, and great benefits, easy to use aboard with great exchange rates Reviewed on: 15th February 2024

Good value for money

Easy to access and always providing good value by giving 1% return on spend for £500 paid in. Instant update on spend and also feedback on any issues E.g. card not accepted Reviewed on: 15th February 2024

Chase bank ease of use

Chase bank account card can be used for free with various currencies around the world for free. You can withdraw money at any atm. Electronic transactions are quick and easy to set up. Reviewed on: 15th February 2024

Great Bank

Always available if there is a problem. Give cash back on spending . Easy to manage , even when you are not very good with technology . Reviewed on: 15th February 2024

Excellent app, 1% cash back is fabulous, I feel like...

Excellent app, 1% cash back is fabulous, I feel like a prince using it everyday, sometimes I think I am a character in game of thrones because of how regal I feel using it. I hope one day to use my chase card on the iron throne Reviewed on: 15th February 2024

Finally found a bank that cares

Having changed banks several times over the last few years due to high street closures I decided to try the Chase bank, and cannot fault them on any detail, I feel secure knowing they are looking after my current account and especially my savings accounts. Reviewed on: 15th February 2024

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