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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Chase is great

All my dealings with Chase have been excellent whether on line or over the phone. I have recommended Chase to family and friends. Chase is great when traveling abroad exchange rates can't be beaten. Reviewed on: 13th February 2026

1st class bank with excellent customer service.

1st class bank with excellent customer service. Feel fully safe using their online services. Reviewed on: 13th February 2026

Chase Bank Great Service

Very good banking services such as free foreign exchange. Reviewed on: 13th February 2026

5star rating

Been with chase for a few years and cannot fault them from their notifications to the customer service it’s been 5 star. I’ve used the savings accounts too which was great when saving for holidays, Christmas and rainy days. Reviewed on: 13th February 2026

First class service best bank by far

First class service best bank by far Reviewed on: 13th February 2026

Excellent Bank

So easy to set up account and service is amazing I’ve been with previous bank for 40 years Chase Bank is leagues ahead! Reviewed on: 13th February 2026

Always fine apart from long phone calls to verify ma...

Always fine apart from long phone calls to verify making large purchases Reviewed on: 13th February 2026

Very good customer service.

Very good customer service. Always easy to use. Always there to help. Highly recommend Reviewed on: 13th February 2026

Easy to open an account and the app is easy to use,...

Easy to open an account and the app is easy to use, no problems so far Reviewed on: 13th February 2026

Confidence in My Everyday Banking!

Chase has been excellent so far. They’re responsive when you need support, respectful in how they deal with customers, and transparent about how everything works. It gives me genuine confidence keeping my money in their current account. Reviewed on: 13th February 2026

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