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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

I love the ease of switching my money from savings t...

I love the ease of switching my money from savings to current account. The savings cash Bach on money spent and the instant notification of money spent Reviewed on: 13th February 2026

Great customer service

Great customer service for an online bank. So polite and helpful whenever I call them and nit held in a queue for ages. Reviewed on: 13th February 2026

If i endure a problem they are there to help

If i endure a problem they are there to help Reviewed on: 13th February 2026

Transfering money from accounts

Easy to transfer from account to another. Reviewed on: 13th February 2026

Account Limits

Every time I have gone, or tried to, over my limit, Chase has been declined my request. Thanks Reviewed on: 13th February 2026

Excellent global brand

Confidence in a global brand accessed via a quick & reliable App delivering a smooth & effective service. All current account aspects are very easily managed through the app, with quick & easy access to support if ever needed. Reviewed on: 13th February 2026

Chase is great

All my dealings with Chase have been excellent whether on line or over the phone. I have recommended Chase to family and friends. Chase is great when traveling abroad exchange rates can't be beaten. Reviewed on: 13th February 2026

1st class bank with excellent customer service.

1st class bank with excellent customer service. Feel fully safe using their online services. Reviewed on: 13th February 2026

Chase Bank Great Service

Very good banking services such as free foreign exchange. Reviewed on: 13th February 2026

5star rating

Been with chase for a few years and cannot fault them from their notifications to the customer service it’s been 5 star. I’ve used the savings accounts too which was great when saving for holidays, Christmas and rainy days. Reviewed on: 13th February 2026

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