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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

An Amazing service

An effective and efficient service which allows me to take control of my personal banking Reviewed on: 15th February 2024

No chasing Chase

Always there for me, always ahead Reviewed on: 15th February 2024

The service is amazing and the team is always on han...

The service is amazing and the team is always on hand to help. They put the customer first and the saving rates are so good Reviewed on: 15th February 2024

Top service from chase

Everything from the products to communication and app function are tremendous with this bank - have never had any issues whatsoever. Reviewed on: 15th February 2024

CHASE are a 5 Star bank with amazing value products.

From start to finish, CHASE have provided a first class service along with amazing value products. Reviewed on: 15th February 2024

chase is a great way to save money and to keep a tra...

chase is a great way to save money and to keep a track on how much money you’re spending on a monthly or even a daily basis. it offers great promotions and offers such as cash back which i’ve made quite a bit of money back on it which is fantastic. Reviewed on: 15th February 2024

Amazing very fast customer response and support team...

Amazing very fast customer response and support teams to help when needed, would recommend. Reviewed on: 15th February 2024

Great bank

So easy to keep track of your money in app Reviewed on: 15th February 2024

Very easy to open and use.

Very easy to open and use. Love the fact that you can have different pots to organise spending. Love the cash back feature and round up amazed at how much I am saving with no effort. Really helpful when I had a slight issue easy to contact and swift response. Have already recommended to others. Reviewed on: 15th February 2024

Very easy to use always updated within seconds when...

Very easy to use always updated within seconds when used. Reviewed on: 15th February 2024

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