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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37457 reviews)

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4.95

Based on 37,457 reviews, last reviewed 22nd Nov 2024

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

VERY GOOD APP AND ACCOUNT Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (37457)

Value their Customers

Chase Bank being one of the newer Banks certainly know how to value their customers and provide a fantastic customer experience if you need to call them. Reviewed on: 16th February 2023

Not had one problem since I opened the account.

Had my account since April 2022. Not been one problem with the app or service since. I get 1% cashback and one of the best interest rates for my savings. Support is 24 hours and very helpful. The app is slick and has a no nonsense interface. Chase have just announced they will start reporting to all 3 major credit reference agencies. If they also add the ability to pay in cash and cheques then I can see no reason why anyone wouldn't use chase as their main current account. Reviewed on: 14th February 2023

Very good

Chase offers great savings interest rates and easy access to your money plus it's fast, reliable and their app is very easy to use with a nice and clean modern design, they also have a great rewards and round up schemes Reviewed on: 8th February 2023

Great card for foreign use

I love the cashback, spare change round up feature and as someone that travels a lot, the fact that they don’t charge to use your card abroad Reviewed on: 8th February 2023

Great app; efficient bank

Opened an account in minutes. The app is very good and easy to use. Use Chase debit card for all my day to day spending. Like the roundup account and the fact that I get 1% back for the first year Reviewed on: 8th February 2023

Poor support

Good cashback and no fees on international use drew mw in, but the support is awful. They do not follow all regs and have needed to complain to the ombudsman. Would not use if it were not for the international fee free card Reviewed on: 8th February 2023

An amazing app!

Couldn’t be more impressed with chase. The offers , emails , app and customer service are all so slick and professional. Reviewed on: 8th February 2023

Great bank. Amazing rewards

Great bank with amazing rewards Reviewed on: 8th February 2023

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great app bank

Started to use this app in 2022 and I think it’s the best around. Good interest rate on the linked savings and easy to use Reviewed on: 8th February 2023

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