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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48902 reviews)

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4.94

Based on 48,902 reviews, last reviewed 18th Mar 2026

445200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing company with great benefits, always quick wi... Amazing company with great benefits, always quick with correspondence Reviewed on: 18th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48902)

Simply the easiest and best bank in the UK

Simply the easiest and best bank around, with fast, friendly, responsive and INSTANT access to staff. Reviewed on: 15th February 2024

Very good service when it came to a charge back.

Very good service when it came to a charge back. 1% cash back great. Reviewed on: 15th February 2024

Best customer service.

Best customer service, staff are helpful and friendly Reviewed on: 15th February 2024

App is easy to use and useful.

App is easy to use and useful. 1% Cashback is a great bonus - it quickly adds up. Reviewed on: 15th February 2024

Easy online banking easy app online customer service...

Easy online banking easy app online customer service excellent Reviewed on: 15th February 2024

Impressive

I’m so impressed by the services Chase provides. The app works smoothly and offers lots of perks and information. Customer care was good too!! Reviewed on: 15th February 2024

Customer service second to none

I joined chase just under a year ago. Not long after using Chase I had a problem with booking.com. Chase customer service were excellent, took ownership of my issue and guided me through the chargeback process. In addition I have been getting 1% cash back on my purchases and their app is very user friendly. I would not hesitate to recommend to others based on my experience. Reviewed on: 15th February 2024

You get interest on your current account.

You get interest on your current account. The app is very well organised Reviewed on: 15th February 2024

Recommended to a few people, good interest rates and...

Recommended to a few people, good interest rates and easy to access Reviewed on: 15th February 2024

Stress free and fabulous

I really enjoy using the app and managing my account, it's so simple and accessible, and I'm now going to close my current account with Nationwide and move wholly to Chase. I mean, how many banks can you say you enjoy logging into, and know you will get great customer service if problems do arise. I love the accessibility any time night or day, I can move money around and they don't charge for overseas payments, plus good interest rates and encouragement to save. I genuinely enjoy the app so much, which helps me manage and control my money. For the first time ever, and i'm 70, I have saved and continue to save through them because of their app, their support and encouragement, couldn't be happier. Get very excited at the end of the month when interest is applied! The round up feature is fab too, it all adds up without any stress or worry. The 'rewards' section is also a great idea and another way to save even in pence. Look after the pennies the pounds will look after themselves :-) Reviewed on: 15th February 2024

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