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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great easy communication no hassle setting up account

Great easy communication no hassle setting up account Reviewed on: 15th February 2024

Its safe, promptly and very good customer service.

Its safe, promtly and very good customer service. Reviewed on: 15th February 2024

I've had a great experience with my Chase Bank curre...

I've had a great experience with my Chase Bank current account in the UK, mainly because of the cashback on purchases. It's a real highlight for me, making every spend a bit more rewarding. The mobile app is a breeze to use, making managing my finances simple and straightforward, and seeing my cashback earnings directly in the app is a plus. What sets the cashback feature apart for me is its simplicity and transparency, turning my everyday spending into easy savings. And whenever I've needed help, Chase's customer service has been top-notch, quick to respond, and always helpful. My experience with Chase Bank has been exceptional. The combination of cashback, an intuitive app, and excellent customer service makes it a standout choice for anyone looking to get more from their bank account. Reviewed on: 15th February 2024

Great card to have home or aboard with lots of rewar...

Great card to have home or aboard with lots of reward offers too Reviewed on: 15th February 2024

Earn when you spend!

Attractive interest rate and earning cash on every spending! Reviewed on: 15th February 2024

Easy to use app, keeps you informed of all transacti...

Easy to use app, keeps you informed of all transactions Reviewed on: 15th February 2024

Great bank great service great customer service advi...

Great bank great service great customer service advisors happy with bank Reviewed on: 15th February 2024

Chase offers customer support services through vario...

Chase offers customer support services through various channels, including phone, email, and online chat, to assist account holders with any questions or concerns they may have about Reviewed on: 15th February 2024

Best account I’ve had...

It’s easy to set up, use, transfer money, everything you want from a bank account. Reviewed on: 15th February 2024

Easy to use, user-friendly.

Easy to use, user-friendly. Their app and customer service are absolutely brilliant Reviewed on: 15th February 2024

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