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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Everytime I’ve needed help the customer service team...

Everytime I’ve needed help the customer service team have replied quickly and in detail. Also the app is very easy to navigate. Reviewed on: 15th February 2024

Freedom Love of chase bank.

Love chase bank. Especially the simple things like the round up option without having to sign up to do it Reviewed on: 15th February 2024

I love chase bank is really good the best bank...

I love chase bank is really good the best bank Reviewed on: 15th February 2024

I like using my Current Account for Cash Back

I like using my Current Account for Cash Back Reviewed on: 15th February 2024

Best banking experience ever - great service, easy t...

Best banking experience ever - great service, easy to use app. They are very responsive and just couldn’t fault them really Reviewed on: 15th February 2024

professional service

Good professional service throughout Reviewed on: 15th February 2024

Good holiday companion

Banking with chase is very good expecially when going abroad where you can get the best conversion Reviewed on: 15th February 2024

Excellent service thank you for.

Excellent service thank you for. Reviewed on: 15th February 2024

so simple to use customer service is outstanding 24...

so simple to use customer service is outstanding 24 hour reply would never pick a different bank Reviewed on: 15th February 2024

Brilliant

Exceptionally straightforward. Makes life simple. Reviewed on: 15th February 2024

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