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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Very polite and professional staff, very swift in re...

Very polite and professional staff, very swift in responding on chat. Have always been able to assist me when companies have duped me with payment in getting my money back. Quick to answer any queries I have on my account. Also I like the promotions. Easy to navigate the account Reviewed on: 13th February 2026

Best bank

What u see is what u get ! Fantastic Reviewed on: 13th February 2026

A easy and straightforward bank

Chase are easy to use. I like the multi accounts within the main account yoiu can set up. This helps me manage my expenditure easier. Reviewed on: 13th February 2026

Great customer service and general vibe.

Always answer questions quickly on the app. Also we're very helpful when transferring a large amount for a house purchase. Reviewed on: 13th February 2026

Great current account

Great interest rate and cash back for opening the account - shame they changed the rules recently. Easy to use and transfer between current and savings. Easy to access only and easy to do transfers. Reviewed on: 13th February 2026

Good alround bank that provides an easy to use app a...

Good alround bank that provides an easy to use app and good interest rates on savings accounts. Reviewed on: 13th February 2026

Best bank on offer today with a great app!

Best bank on offer today with a great app! Reviewed on: 13th February 2026

Easy and rewarding with great customer service

Easy and rewarding with great customer service Reviewed on: 13th February 2026

Really like the app

Really like the app, great to have real time spend notifications. Cash back is good. Never had any issues with account or app Reviewed on: 13th February 2026

Excellent Online Bank and Customer Service!

Great customer service on the phone and easy online Banking/App. Reviewed on: 13th February 2026

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