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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Really excellent services, good customer service and...

Really excellent services, good customer service and helpful in nature ..would recommend Reviewed on: 15th February 2024

Refreshing American banking experience

Absolutely fantastic value for money, services, courteous and responsive customer service Reviewed on: 15th February 2024

Amazing service and class app.

Amazing service and class app. Very rare that you are offered a great cash back incentive with such a well structured app with great saving rates too! Reviewed on: 15th February 2024

Chase banking makes my life easier

I love the round up and I have never had a problem paying with my phone and I like the fact I get an immediate confirmation. I also like the way I can pay abroad without worrying about exchange rates and no fees. It’s hassle free and worry free banking Reviewed on: 15th February 2024

Very helpful and understanding in helping with my ac...

Very helpful and understanding in helping with my account when it was hacked.. Reviewed on: 15th February 2024

Best bank I’ve bank I have been with.

Best bank I’ve bank I have been with. Very helpful helpdesk. 100% top marks! Reviewed on: 15th February 2024

Excellent bank user friendly great rates

Excellent bank user friendly great rates Reviewed on: 15th February 2024

Ease and simplicity of Chase with great features.

The app provided by Chase is extremely easy to use and very intuitive. The 1% cash back on all regular spending is a fantastic feature, and having the round up function as a kind of savings for your "spare change" is brilliant. It has certainly helped me to appreciate the benefit of saving, which is something I've always struggled with. I absolutely love that you can customize your card somewhat, and that none of your account details are on the card. This can make it clunky when entering card details for online purchases, but it's far better for security. Historically I have been very poor at managing my finances, but the ease and simplicity of Chase is helping me to take control. Reviewed on: 15th February 2024

Excellent Bank Service and App

Brilliant service, app easy and clear to use and rewards and interest rates are a positive bonus, very happy Reviewed on: 15th February 2024

Best bank easy to set up easy to use

Best bank easy to set up easy to use Reviewed on: 15th February 2024

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