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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49016)

Always at the end of a phone, no waiting, and no rob...

5
Always at the end of a phone, no waiting, and no robots. Reviewed on: 15th February 2024
Marilyn F's avatar
Marilyn F

Brilliant customer service and competitive rates.

5
Brilliant customer service and competitive rates. Reviewed on: 15th February 2024
Mandy Stephenson's avatar
Mandy Stephenson

Easy to set-up and manage online

5
Easy to set-up and manage online Reviewed on: 15th February 2024
Mark R's avatar
Mark R

Spend in shops and online and save without noticing

5
Use this card for all my every day spending in shops and online, it couldn't be easier and it has several benefits such as automatic cashback and easy ways to save without even noticing it. Reviewed on: 15th February 2024
Mike's avatar
Mike

Customer Service is excellent and you speak to a UK...

5
Customer Service is excellent and you speak to a UK call centre Reviewed on: 15th February 2024
Colleen D's avatar
Colleen D

Brilliant Bank

5
Brilliant experience - great app and good service Reviewed on: 15th February 2024
Martin Janes's avatar
Martin Janes

Really excellent services, good customer service and...

5
Really excellent services, good customer service and helpful in nature ..would recommend Reviewed on: 15th February 2024
Dhaval 's avatar
Dhaval

Refreshing American banking experience

5
Absolutely fantastic value for money, services, courteous and responsive customer service Reviewed on: 15th February 2024
Ganish Girilal's avatar
Ganish Girilal

Amazing service and class app.

5
Amazing service and class app. Very rare that you are offered a great cash back incentive with such a well structured app with great saving rates too! Reviewed on: 15th February 2024
Andyjr004's avatar
Andyjr004

Chase banking makes my life easier

5
I love the round up and I have never had a problem paying with my phone and I like the fact I get an immediate confirmation. I also like the way I can pay abroad without worrying about exchange rates and no fees. It’s hassle free and worry free banking Reviewed on: 15th February 2024
Jacqueline griffiths's avatar
Jacqueline griffiths

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