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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great bank with easy to use app

Excellent banking service, great for using abroad and the customer service team is efficient and helpful. Reviewed on: 15th February 2024

Haven’t had any issue to need to be catered by custo...

Haven’t had any issue to need to be catered by customer service Reviewed on: 15th February 2024

Great communications and good rewards.

Great communications through their app , with notifications for all transactions and reminders in advance of regular payments. So easy to move funds between savings and current accounts, which are both earning interest. Perhaps a bit too keen on watching for anomalous transactions (i.e. possible fraud) but better safe than sorry and it was easy to get transactions cleared via the friendly call centre. Reviewed on: 15th February 2024

Great App based bank

So easy to use the App. Interest on current account and no fees for using abroad. Excellent customer service, and easy to contact someone with no language problems Reviewed on: 15th February 2024

Excellent bank with lots of good rewards and savings...

Excellent bank with lots of good rewards and savings rate. Great customer service + travel money service with no transaction fees. Reviewed on: 15th February 2024

Best bank, extremely easy to use app, cash back offe...

Best bank, extremely easy to use app, cash back offer, interest rate on saving offer. Reviewed on: 15th February 2024

Everything just works, and is hassle free

Everything just works, and is hassle free Reviewed on: 15th February 2024

Excellent

Easy to use app but their security regarding the account is brilliant. I have used their customer service and they are always exceptionally helpful and friendly, never anything they won’t help you with, always seem to give exactly the information you need Reviewed on: 15th February 2024

Cashback & good interest rates

Cashback on most debits card purchases, good savings rate, decent current account interest rate as well. Easy to use app. Reviewed on: 15th February 2024

Simply outstanding!

Simply outstanding! At last a bank that actually cares for its customers and provides an amazing service. Reviewed on: 15th February 2024

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