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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Good offers and customer service always helpful

Good offers and customer service always helpful Reviewed on: 15th February 2024

The best banking experience of my life

Chase has been the best banking experience of my life. The app is easy to use, never suffers technical problems and earning cashback on every purchase is the best bonus I could wish for. Reviewed on: 15th February 2024

Always helpful and polite, would recommend them to f...

Always helpful and polite, would recommend them to friends and family. Reviewed on: 15th February 2024

Good interest rates and cashback on purchases

Good interest rates and cashback on purchases Reviewed on: 15th February 2024

Amazing customer service absolutely would recommende...

Amazing customer service absolutely would recommended to anyone. Everything is so fast within the app. 5* Reviewed on: 15th February 2024

Easy to set up

Easy to set up and use with good returns that don't cost me. Build in round up saving and cash back Reviewed on: 15th February 2024

When I need advice bor assistance when I was scammed...

When I need advice or assistance when I was scammed recently the bank staff were brilliant and I got all my money returned. Transferring money and the level of detail in the account pages keep me well informed Reviewed on: 15th February 2024

Very easy to use and like the idea of no numbers on...

Very easy to use and like the idea of no numbers on the card. Contacted customer services on two occasions when I had queries on the account. On both occasions my issues were dealt with professionally and courteously so I was very happy with the service received. Reviewed on: 15th February 2024

Brilliant for use in foreign countries

Brilliant for use in foreign countries, I’ve used it in south east Asia, Europe and North America without any issues. Reviewed on: 15th February 2024

Really Easy to use, motivates to save money.

Really Easy to use, motivates to save money. Reviewed on: 15th February 2024

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