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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent Online Bank and Customer Service!

Great customer service on the phone and easy online Banking/App. Reviewed on: 13th February 2026

Excellent App and customer service

They have handled any concerns I have had very promptly and comprehensively. I find the app incredibly helpful and easy to use and I like how it does things like help categorise my spending such as education, groceries, travel et cetera. Reviewed on: 13th February 2026

Great service and banking on all fronts.

Great service and banking on all fronts. Reviewed on: 13th February 2026

Great bank.

I have never had any problems with this bank. Great when I go abroad. Reviewed on: 13th February 2026

Great app

The app is easy to use and to navigate with up to date information and quick transfer of funds Reviewed on: 13th February 2026

Chase bank offers great value & choice of accounts

Chase bank offers great value & choice of accounts Reviewed on: 13th February 2026

Fantastic bank with great products and customer service

Really easy to open the account. The app they provide is extremely useful and easy to use. Contact with customer service is simple, easy, with knowledgeable staff that get things sorted and provide appropriate advice. A pleasure to use. Reviewed on: 13th February 2026

I've been with Chase UK from very early in their rol...

I've been with Chase UK from very early in their rollout; I've rarely needed to seek help from customer services but when I have, they've been prompt and spectacular! The app itself is clean, user friendly. Reviewed on: 13th February 2026

Friendly reliable service, very good communication...

Friendly reliable service, very good communication and assurance. Reviewed on: 13th February 2026

It’s a pleasant surprise to get a person to speak to...

It’s a pleasant surprise to get a person to speak to for more complicated issues rates are good and newcomers get a very good deal without having to switch their current a account Reviewed on: 13th February 2026

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