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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

I love the ease of switching my money from savings t...

I love the ease of switching my money from savings to current account. The savings cash Bach on money spent and the instant notification of money spent Reviewed on: 13th February 2026

Great customer service

Great customer service for an online bank. So polite and helpful whenever I call them and nit held in a queue for ages. Reviewed on: 13th February 2026

If i endure a problem they are there to help

If i endure a problem they are there to help Reviewed on: 13th February 2026

Transfering money from accounts

Easy to transfer from account to another. Reviewed on: 13th February 2026

Account Limits

Every time I have gone, or tried to, over my limit, Chase has been declined my request. Thanks Reviewed on: 13th February 2026

Excellent global brand

Confidence in a global brand accessed via a quick & reliable App delivering a smooth & effective service. All current account aspects are very easily managed through the app, with quick & easy access to support if ever needed. Reviewed on: 13th February 2026

Chase is great

All my dealings with Chase have been excellent whether on line or over the phone. I have recommended Chase to family and friends. Chase is great when traveling abroad exchange rates can't be beaten. Reviewed on: 13th February 2026

1st class bank with excellent customer service.

1st class bank with excellent customer service. Feel fully safe using their online services. Reviewed on: 13th February 2026

Chase Bank Great Service

Very good banking services such as free foreign exchange. Reviewed on: 13th February 2026

5star rating

Been with chase for a few years and cannot fault them from their notifications to the customer service it’s been 5 star. I’ve used the savings accounts too which was great when saving for holidays, Christmas and rainy days. Reviewed on: 13th February 2026

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