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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

I love the ease of switching my money from savings t...

I love the ease of switching my money from savings to current account. The savings cash Bach on money spent and the instant notification of money spent Reviewed on: 13th February 2026

Great customer service

Great customer service for an online bank. So polite and helpful whenever I call them and nit held in a queue for ages. Reviewed on: 13th February 2026

If i endure a problem they are there to help

If i endure a problem they are there to help Reviewed on: 13th February 2026

Transfering money from accounts

Easy to transfer from account to another. Reviewed on: 13th February 2026

Account Limits

Every time I have gone, or tried to, over my limit, Chase has been declined my request. Thanks Reviewed on: 13th February 2026

Excellent global brand

Confidence in a global brand accessed via a quick & reliable App delivering a smooth & effective service. All current account aspects are very easily managed through the app, with quick & easy access to support if ever needed. Reviewed on: 13th February 2026

Chase is great

All my dealings with Chase have been excellent whether on line or over the phone. I have recommended Chase to family and friends. Chase is great when traveling abroad exchange rates can't be beaten. Reviewed on: 13th February 2026

1st class bank with excellent customer service.

1st class bank with excellent customer service. Feel fully safe using their online services. Reviewed on: 13th February 2026

Chase Bank Great Service

Very good banking services such as free foreign exchange. Reviewed on: 13th February 2026

5star rating

Been with chase for a few years and cannot fault them from their notifications to the customer service it’s been 5 star. I’ve used the savings accounts too which was great when saving for holidays, Christmas and rainy days. Reviewed on: 13th February 2026

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