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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Sure, safe and simple

So easy to use the app and see at a glance all I need to know Reviewed on: 15th February 2024

Best banking app ever in my opinion!

The app is extremely easy to use. I opened an account because of the exchange rates abroad however I am really glad I did for everyday banking. On the rare occasion I have had to contact Customer Services they have been really responsive and sorted my query out swiftly and intelligently. The interest rates are competitive and ahead of the rest of the market on occasions! Reviewed on: 15th February 2024

They are just brilliant.

They are just brilliant. The app is great, when I need to speak to someone their customer service is excellent and their products pay interest! What more could you want? Reviewed on: 15th February 2024

Chase App Works perfectly every day

Works perfectly every day. The App has never failed me, love the security, and how you can't talk to anyone from Chase without approving the chat in the App, means no chance of fraud. Reviewed on: 15th February 2024

Excellent rewards and zero rate when abroad.

Excellent rewards and zero rate when abroad. Ease of use Reviewed on: 15th February 2024

Easy to use.

Easy to use. Great abroad. Love the app which keeps me up to date with my account and savings. Rewards and round up are a very good idea. Reviewed on: 15th February 2024

Easy to use bank with great benefits

Great easy to use app which tells me when I have spent. Also reminds me when to add money to get the best rates and benefits. Good round up also paying interest. Reviewed on: 15th February 2024

Chase are incredible the app is so clear and easy to...

Chase are incredible the app is so clear and easy to use and when you contact customer services they are so quick to respond and action your query. Best bank around Reviewed on: 15th February 2024

Great bank

Great to get straight through on the phone to a person how can speak English Reviewed on: 15th February 2024

So many benefits and great customer service

They are always very responsive on their chat. They give an excellent interest rate on savings as well. You get 1 percent cash back and really useful abroad, where you pay no fees and can see the transaction in GBP immediately. They also do round up which is excellent. They are the best as far as I am concerned. Reviewed on: 15th February 2024

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