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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Love it you can use it overseas without any surcharg...

Love it you can use it overseas without any surcharges and very good currency conversion rate! Reviewed on: 15th February 2024

Communications with Chase are superb.

Communications with Chase are superb. Current account and savings are first class products. Reviewed on: 15th February 2024

Great cash back

I love my Chase cash back on every day spending. Reviewed on: 15th February 2024

Good online account providing Cash Back and Interest

Good online account providing Cash Back and Interest on current account money Reviewed on: 15th February 2024

Amazing Banking

Easy to use app. Customer focused. Love it Reviewed on: 15th February 2024

Good online vank

It was easy to open up my chase bank account, you get interest on your money and also cashback o your spending. Reviewed on: 15th February 2024

Easy to set up.

Easy to set up. App is intuitive, which is great for me. 24/7 uk call centre. Pleased with their level of security when setting up payments or buying online and that there are no details on the debit cards. Reviewed on: 15th February 2024

Marvellous customer service

People (UK based) at the end of a phone line who answer promptly. Their aim seems to be to support the customer whenever they can. Reviewed on: 15th February 2024

Good offers and customer service always helpful

Good offers and customer service always helpful Reviewed on: 15th February 2024

The best banking experience of my life

Chase has been the best banking experience of my life. The app is easy to use, never suffers technical problems and earning cashback on every purchase is the best bonus I could wish for. Reviewed on: 15th February 2024

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