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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Good bank, great App, hassle free banking.

I have had my account for nearly 2 years, transfers and payments are instantaneous or within seconds. I The In App purchase confirmation is very reassuring knowing it's hard to do fraudulent transactions on my account. On the rare occasion I have had to contact Chase, using the In App calling feature, really really good, my call has been answered within seconds, my issues resolved or comprehensive advice given. The Savings account is great for saving that Emergency Fund, truly instant access and at a respectable interest rate, not the highest but very competitive for Instant Access and higher than a lot of others. I'm a happy customer! I was put onto this account by a YouTube channel, and I would happily recommend. Reviewed on: 15th February 2024

Great bank all round

I managed to speak to an actual person when I had a query plus I am earning money when I spend Reviewed on: 15th February 2024

The app is excellent and easy to use, very secure

The app is excellent and easy to use, very secure Reviewed on: 15th February 2024

Approachable Bank

Chase has been fantastic, the best thing is being able to speak to an advisor direct if you need to. Reviewed on: 15th February 2024

Simple to use, easy to view and access, great app

Simple to use, easy to view and access, great app Reviewed on: 15th February 2024

Brilliant Bank

Seamless and very easy to use. Great for abroad and you get cashback on spending. Winner! Reviewed on: 15th February 2024

Just a very cool no headaches experience

Just a very cool no headaches experience and the app is so easy to understand and use. I would have no hesitation to recommend this bank to any person who will listen and I have actually done just that as most of my immediate family now bank with Chase. Now really looking forward to when the cash pay-in facility goes live. Reviewed on: 15th February 2024

excellent bank.

excellent bank. good offers and interest rates. help me get a refund for company that overcharged. thank you. Reviewed on: 15th February 2024

Switched from Barclays

Recently changed to Chase from Barclays because the branch I use is due to close next month. The service is top class and the app is so easy to use Reviewed on: 15th February 2024

Great app - does the basics very well and...

Great app - does the basics very well and stable Reviewed on: 15th February 2024

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