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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Great bank overall

I joined Chase bank when they were offering 1% cash back on spending and stuck with them ever since. I bank with a lot of main / high street banks and Chase stands out due to the following; great customer care, good loyalty with cash back for spending, easy to use and functional app, useful notifications but don't get bombarded. If I was to add one further feature, it would be to have it more linked with Third Party apps like Airtime Rewards. Reviewed on: 15th February 2024

A reasonable interest rate

It has a good interest rate although still below some accounts. Was good about a year ago but they stopped increasing the interest rate in line with the base rate. Reviewed on: 15th February 2024

Chase has been absolutely amazing to bank with, I us...

Chase has been absolutely amazing to bank with, I use for both savings and current account. The amount I save every month is excellent. Reviewed on: 15th February 2024

Highly recommended bank!

An exceptionally user friendly app. In addition to a helpful team of customer service representatives who actually respond without leaving you on hold for 30 mins. Reviewed on: 15th February 2024

Great all round bank.

Great all round bank. Easy to deal with and super responsive to queries. Reviewed on: 15th February 2024

Super easy to use the app, cashback option available...

Super easy to use the app, cashback option available, and good saving rates Reviewed on: 15th February 2024

Good if you don't need to use Customer service.

Good overall for use of daily spend to save 1% on spend. Interest rates are OK on savings however there is better out there. Only poor experience is I was promised an update around using my chase card to pay a payment which wouldn't work. This was there Mastercard to pay a credit card which wouldn't work. 1 year on no update and gave up as I used my HSBC account to sort it. Also pending charges from failed payment from chase to authorised held money for 3 days and the seller said they haven't requested the payment. Very poor at dealing with this Reviewed on: 15th February 2024

I’ve never encountered any problems with them!

I’ve never encountered any problems with them. You get a reply for any queries very quick and any issues resolved in within acceptable time Reviewed on: 15th February 2024

I am new to online banking so always a bit nervous.

I am new to online banking so always a bit nervous. Using Chase has given me confidence as they have been very supportive and helpful whenever I have been in touch with them. The whole Chase approach is one that is simple to navigate around and Chase certainly fits the bill. And of course the great rate of interest. Reviewed on: 15th February 2024

Very good service and convenient to pay

Very good service easy and convenient to use Reviewed on: 15th February 2024

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