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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

An excellent bank all round

Excellent communication. Easy to use app. Great rewards through interest rates & cash back. Reviewed on: 15th February 2024

The account was very easy to set up and activate on...

The account was very easy to set up and activate on this with no issues after installing the app. Payments and bonus cash back available and easy to set up and claim on the account. Notifications on the account are great and on the point and not excessive Reviewed on: 15th February 2024

Good like to use

Good to use very loyal and gives good cash backs on spendings Reviewed on: 15th February 2024

Great bank, would recommend - 1% interest in general...

Great bank, would recommend - 1% interest in general account and over 4% in savings Reviewed on: 15th February 2024

So easy to open account, everything is so quick and...

So easy to open account, everything is so quick and easy. Reviewed on: 15th February 2024

no problems so no customer service experience

no problems so no customer service experience Reviewed on: 15th February 2024

Great banking service, they are very customer focused

Great banking service, they are very customer focused Reviewed on: 15th February 2024

I have been impressed with the ease with which I can...

I have been impressed with the ease with which I can use the app and card. Reviewed on: 15th February 2024

New to the bank after 45 years with TSB!

I Joined the bank in the middle of last year and can't sing its praises enough. The App is fantastics and makes it so easy to move money etc., and offers almost real time notifications regarding spend and money coming ion. Brilliant Reviewed on: 15th February 2024

Overall excellent

Chase Bank have excellent interest rates, great features ie round up and cash back. The app is so easy to use. Reviewed on: 15th February 2024

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