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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

UK best bank

Switched from another online bank and the service, saving rates and ease of use is so much better Reviewed on: 15th February 2024

Love everything about this bank!

Love everything about this bank, the app is great, you can do everything you need to so quickly and easily compared to others I’ve used. The ease of opening and closing accounts just blew me away. Interest rates have been really good. No hesitation about recommending to anyone. Reviewed on: 15th February 2024

Excellent service all round

Excellent app, excellent communication (relevant, clearly written, helpful), good support. It is all stylish, with no unnecessary stuff and inspires confidence. Reviewed on: 15th February 2024

Chase out performs high street banks by a country mile.

I have been with a high street bank for 35 years. Signing up with Chase made me realise how poor the service I was receiving from said bank was. Chase was easy to register, the banking app is excellent and easy to use. You can round up on spend and also get cash back which is bleakly helpful in these times. The savings interest is compatible as well. Will continue using Chase and will eventually move all of my direct debits etc across. Reviewed on: 15th February 2024

Great interest rates, cashback on spending.

Great interest rates, cashback on spending. Easy to use and you can have multiple accounts all in one place. No charges for overseas use and the best exchange rate available. The app is so easy to use and navigate. Reviewed on: 15th February 2024

Overall excellent customer service quick response an...

Overall excellent customer service quick response and customer service is always helpful Reviewed on: 15th February 2024

Pays interest on account.

Pays interest on account.Very good customer service. Reviewed on: 15th February 2024

Rapid response from real people, great security feat...

Rapid response from real people, great security features when they're concerned about a transaction. Great savings rates too. What else can I ask of a bank? Live chat system is great. App is great. Overall really good experience. Reviewed on: 15th February 2024

Quality always

Never any issues and always very helpful Reviewed on: 15th February 2024

Excellent customer service

I have had nothing but excellent customer service from Chase, all the staff I have spoken to have been very friendly, understanding and knowledgeable. Reviewed on: 15th February 2024

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