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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

THEY ARE WHO THEY SAID THEY ARE

While going to church a Sunday morning , i lost my chase bank card; I didn't notice until i switched on my mobile phone after church, I i had a few notification from chase customer services . i call them back and explain the situation as they already blocked the card . the person who pick it up already made several transaction(£180). the software of chase who knew I was not the type of person to do those kind of transaction stopped and blocked the card . AFTER A FEW DAYS OF INVESTIGATION THEY (chase) REFUNDED ME ALL MY MONEY . there is no other bank in UK who does that . The customer service agent I spoke with was excellent and spot on in all the questions and even reassure me of the process and the time frame . Reviewed on: 15th February 2024

Responsive bank giving good interest and cashback

Responsive bank giving good interest and cashback Reviewed on: 15th February 2024

Best Bank Ever

I do love Chase because it’s the best for me. 1% cashback up to £15 is a great perk, plus 1% interest in the current account. It’s a great little way to make a bit more cash. Love it. Reviewed on: 15th February 2024

Joined for the 1% cashback and stayed for the ease o...

Joined for the 1% cashback and stayed for the ease of use, great front end design. Love the nutmeg collaboration, who I already had an account with and the encouragements to save money in pots. Most rewarding bank I've been with and plan to stay for a long while. Reviewed on: 15th February 2024

Very helpful and get cash back I love it so...

Very helpful and get cash back I love it so much Reviewed on: 15th February 2024

Great customer service

The customer service department are quick and competent to solve any problems that I had. Reviewed on: 15th February 2024

Great experience with Chase and excellent customer s...

Great experience with Chase and excellent customer service Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Good running information and great cashback. Reviewed on: 15th February 2024

They have been supportive of my dyslexia.

They have been supportive of my dyslexia. Helping me to communicate when I had a problem with a supplier Reviewed on: 15th February 2024

Efficient service.

Efficient service. Excellent incentives to have accounts. Reviewed on: 15th February 2024

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