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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Very easy efficient bank and clear

Very easy efficient bank and clear Reviewed on: 15th February 2024

Really user friendly and so quick

Really user friendly and so quick Reviewed on: 15th February 2024

I been a Chase member for half a year, having multip...

I been a Chase member for half a year, having multiple accounts from other bank, but i can guarantee Chase has been the best banking service for me, as i am a daily spender and a student, Chase’s rewards system is the best compared to other banks ,the 1% cash back, is the best, as you can get a percentage return you spent, also as a customer who wants to learn and start saving and investing in the future Chase gives amazing tips, monthly which gives you insights on how to use your money smartly. Reviewed on: 15th February 2024

User friendly banking app

Starting up and app process are easy to follow. Card details easy to find on the app. 1% cash back on all purchases without a fee - excellent idea. App has all the features you would expect from a banking up - but a much easier app to follow than ones used previously. Text messages each time the card is used are instant.. Reviewed on: 15th February 2024

Outstanding service

Chase is an outstanding bank and always fully meets my requirements Reviewed on: 15th February 2024

Fast customer service, easy to use app

Fast customer service, easy to use app Reviewed on: 15th February 2024

THEY ARE WHO THEY SAID THEY ARE

While going to church a Sunday morning , i lost my chase bank card; I didn't notice until i switched on my mobile phone after church, I i had a few notification from chase customer services . i call them back and explain the situation as they already blocked the card . the person who pick it up already made several transaction(£180). the software of chase who knew I was not the type of person to do those kind of transaction stopped and blocked the card . AFTER A FEW DAYS OF INVESTIGATION THEY (chase) REFUNDED ME ALL MY MONEY . there is no other bank in UK who does that . The customer service agent I spoke with was excellent and spot on in all the questions and even reassure me of the process and the time frame . Reviewed on: 15th February 2024

Responsive bank giving good interest and cashback

Responsive bank giving good interest and cashback Reviewed on: 15th February 2024

Best Bank Ever

I do love Chase because it’s the best for me. 1% cashback up to £15 is a great perk, plus 1% interest in the current account. It’s a great little way to make a bit more cash. Love it. Reviewed on: 15th February 2024

Joined for the 1% cashback and stayed for the ease o...

Joined for the 1% cashback and stayed for the ease of use, great front end design. Love the nutmeg collaboration, who I already had an account with and the encouragements to save money in pots. Most rewarding bank I've been with and plan to stay for a long while. Reviewed on: 15th February 2024

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