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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Rapid response from real people, great security feat...

Rapid response from real people, great security features when they're concerned about a transaction. Great savings rates too. What else can I ask of a bank? Live chat system is great. App is great. Overall really good experience. Reviewed on: 15th February 2024

Quality always

Never any issues and always very helpful Reviewed on: 15th February 2024

Excellent customer service

I have had nothing but excellent customer service from Chase, all the staff I have spoken to have been very friendly, understanding and knowledgeable. Reviewed on: 15th February 2024

So simple to use and manage my account and good inte...

So simple to use and manage my account and good interest rates paid Reviewed on: 15th February 2024

Great app and staff if you have an queries

Great app and staff if you have an queries Reviewed on: 15th February 2024

Interest Rates and eas of app usage.

Very easy to sign up and get going. Best interest rates on savings. Reviewed on: 15th February 2024

What’s not to like

I have been with Chase for over two years now and have been delighted by their service. Very good customer service if you have a query, good savings rate, Cashback, great app etc Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Good interest rates. Debit card purchases cashback (up to a certain limit per month). Reviewed on: 15th February 2024

Best current account provider I have ever had.

Best current account provider I have ever had. First bank to consider interest rates as a priority. Reviewed on: 15th February 2024

Great Current account

Always been helpful when I have had a query. Also great having an account giving me cash back on my expenditure. Reviewed on: 15th February 2024

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