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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy switch from a UK high street bank.

Easy switch from a Uk high street bank.. fast and easy app to use to track you spending Reviewed on: 15th February 2024

The Chase app is incredibly easy to use.

The Chase app is incredibly easy to use. They have always provided great customer service whenever I have needed to contact them. I would definately recommend them to friends and family. Reviewed on: 15th February 2024

Best Bank around

Easy to use even for those not so tech savvy like myself. Customer support has been brilliant and quick to respond when needed. Love the fact you can save while you spend with rewards and move money easily to savings. It’s brilliant all round . Reviewed on: 15th February 2024

The app is very good easy to work

The app is very good easy to work Reviewed on: 15th February 2024

Good interest rate and overall service.

Good interest rate and overall service. App not user friendly and numbers less card just complicates stuff. Customer service decent by app but not supportive in full Reviewed on: 15th February 2024

Excellent interest rate on current account.

Excellent interest rate on current account. Easy to use app. Good customer service also excellent rates Ion savings Reviewed on: 15th February 2024

Chase the pennies

Had no real issues since opening my account, cash back reward is a little bonus . Reviewed on: 15th February 2024

Easy to use, updates immediately on transactions.

Easy to use, updates immediately on transactions. Great for foreign purchases. Reviewed on: 15th February 2024

Why aren’t other banks like this?

Everything works and the app is simple & intuitive. Customer service is on hand if there’s anything complex. Just a brilliant experience and the Cashback doesn’t hurt!! Reviewed on: 15th February 2024

Very proactive in the supply of information

Very proactive in the supply of information Reviewed on: 15th February 2024

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