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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Quick and thorough support when needed

Quick and thorough support when needed Reviewed on: 15th February 2024

Very efficient and informative.

Very efficient and informative. Easy to use and always keeping customers abreast of current affairs regarding banking. Excellent. Reviewed on: 15th February 2024

Straightforward and simple

It was so easy to setup and account. To use and access the account via the app is simple and straightforward. It has the extras that make managing my finances painless. Reviewed on: 15th February 2024

Excellent and convenient app.

Chase bank is excellent and has a convenient app. The card is perfect as can display just initials and no card number for fraud safety. You can authorise a purchase immediately via the app. Also great cash back incentive on your purchases! Reviewed on: 15th February 2024

Good app, cashback and competitive interest

Good app, cashback and competitive interest Reviewed on: 15th February 2024

Fabulous service and trusted, electronic application...

Fabulous service and trusted, electronic applications and banking processes Reviewed on: 15th February 2024

Easy to use app backed up by excellent customer supp...

Easy to use app backed up by excellent customer support. Reviewed on: 15th February 2024

easy opening, easy maintenance, great cash back, sav...

easy opening, easy maintenance, great cash back, savings account interest rates not the best Reviewed on: 15th February 2024

Exceptional Customer Service and User-Friendly App

My experience with Chase bank has been nothing short of exceptional. From their current to saver accounts, Chase consistently delivers outstanding customer service coupled with a user-friendly app that makes managing finances a breeze. One of the standout features of Chase Bank is their exemplary customer service. Every interaction I've had with their through app has been marked by professionalism, efficiency, and genuine care. Whether it's a simple inquiry or a more complex financial matter, the Chase team has always been attentive and helpful, ensuring that my needs are met promptly and effectively. Moreover, Chase's user-friendly app is a game-changer for me. It's intuitive, well-designed, and packed with useful features that make banking on-the-go incredibly convenient. From checking my account balances to transferring funds between accounts, everything can be done with just a few taps on my smartphone. The app also offers robust security measures, giving me peace of mind knowing that my personal and financial information is well-protected. In conclusion, Chase Bank has truly set the bar high when it comes to customer service and technological innovation in the banking industry. With their exemplary customer service and user-friendly app, they've made managing my finances not just convenient, but also a pleasure. I wholeheartedly recommend Chase to anyone in search of a bank that goes above and beyond to meet their customers' needs. Reviewed on: 15th February 2024

Good start for us.

Good start for us. Giving us more savings with the rebates Reviewed on: 15th February 2024

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