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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great on line banking

Great for holiday transactions, safe app which is easy to use Reviewed on: 15th February 2024

The easiest way of banking- EVER!!

Quick and easy to set up an account, excellent interest rates, efficient and easy to use app Reviewed on: 15th February 2024

Chase are exceptional, I wouldn’t bank anywhere else.

Chase are amazing, such an easy platform with unmatched benefits. Customer service is great! Reviewed on: 15th February 2024

The bank thats hard to beat.

Never had any issues since banking with Chase. I especially like it when using the card abroad. The info provided on the app is great. Keeps me informed and on track with each transaction. I also like the cashback. The downside is the reduced rate in savings and not being able to carry out international money transfers. But I'm sure you're working on that one. Reviewed on: 15th February 2024

Excellent current and savings account

Chase offers several options to make your money works for you. There's not only chashback, but also round-ups with high interest rate and the possibility to open several savings accounts according to my needs. Besides, even the current account gives you the possibility of earnings interest. Reviewed on: 15th February 2024

Very smart bank and instant customer service with be...

Very smart bank and instant customer service with benefits. Reviewed on: 15th February 2024

Great bank

Great bank with good interest rates and incentives eg 1% cash back and round up 5% easy to use app and good responsive customer service Reviewed on: 15th February 2024

Chase is like no other bank! It’s the BEST

When I have has a few problems like not recognising a payment. Customer service has been perfect. Quick and so helpful. It’s so nice to speak to genuine people. Who want to help. Best bank I’ve ever dealt with!!! Reviewed on: 15th February 2024

Smooth like silk transaction, never miss any

Smooth like silk transaction, never miss any Reviewed on: 15th February 2024

Excellent

From the opening of my accounts until now, Chase has been really good compared to other banks that I use. The only issue I have is that the details aren't on the card when it comes to purchasing something online. But with a quick clock this info is found easily. Reviewed on: 15th February 2024

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