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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent service

I made an online purchase and the seller failed to deliver. I was unable to contact them, but chase got me a full refund. I also find the whole banking experience with chase to be simple and straightforward. Reviewed on: 15th February 2024

UK based call centre. great!

When I have had to call customer service the response is punctual and helpful, the agents are clearly UK based which makes for ease of communication Reviewed on: 15th February 2024

Never had a problem since I started using this account.

Never had a problem since I started using this account. Easy to navigate and move money between accounts. Love the top up feature which I move into a holiday (chase) account. Reviewed on: 15th February 2024

Very good.

Very good. Easy to understand and use. 1%cashback. Good overseas. Reviewed on: 15th February 2024

Great on line banking

Great for holiday transactions, safe app which is easy to use Reviewed on: 15th February 2024

The easiest way of banking- EVER!!

Quick and easy to set up an account, excellent interest rates, efficient and easy to use app Reviewed on: 15th February 2024

Chase are exceptional, I wouldn’t bank anywhere else.

Chase are amazing, such an easy platform with unmatched benefits. Customer service is great! Reviewed on: 15th February 2024

The bank thats hard to beat.

Never had any issues since banking with Chase. I especially like it when using the card abroad. The info provided on the app is great. Keeps me informed and on track with each transaction. I also like the cashback. The downside is the reduced rate in savings and not being able to carry out international money transfers. But I'm sure you're working on that one. Reviewed on: 15th February 2024

Excellent current and savings account

Chase offers several options to make your money works for you. There's not only chashback, but also round-ups with high interest rate and the possibility to open several savings accounts according to my needs. Besides, even the current account gives you the possibility of earnings interest. Reviewed on: 15th February 2024

Very smart bank and instant customer service with be...

Very smart bank and instant customer service with benefits. Reviewed on: 15th February 2024

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