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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

easy opening, easy maintenance, great cash back, sav...

easy opening, easy maintenance, great cash back, savings account interest rates not the best Reviewed on: 15th February 2024

Exceptional Customer Service and User-Friendly App

My experience with Chase bank has been nothing short of exceptional. From their current to saver accounts, Chase consistently delivers outstanding customer service coupled with a user-friendly app that makes managing finances a breeze. One of the standout features of Chase Bank is their exemplary customer service. Every interaction I've had with their through app has been marked by professionalism, efficiency, and genuine care. Whether it's a simple inquiry or a more complex financial matter, the Chase team has always been attentive and helpful, ensuring that my needs are met promptly and effectively. Moreover, Chase's user-friendly app is a game-changer for me. It's intuitive, well-designed, and packed with useful features that make banking on-the-go incredibly convenient. From checking my account balances to transferring funds between accounts, everything can be done with just a few taps on my smartphone. The app also offers robust security measures, giving me peace of mind knowing that my personal and financial information is well-protected. In conclusion, Chase Bank has truly set the bar high when it comes to customer service and technological innovation in the banking industry. With their exemplary customer service and user-friendly app, they've made managing my finances not just convenient, but also a pleasure. I wholeheartedly recommend Chase to anyone in search of a bank that goes above and beyond to meet their customers' needs. Reviewed on: 15th February 2024

Good start for us.

Good start for us. Giving us more savings with the rebates Reviewed on: 15th February 2024

FIRST CLASS!!

Fantastic bank which is 100% app based, pays interest on savings and current account Reviewed on: 15th February 2024

Best bank I’ve ever had!

I love the cash back incentive for depositing and the round up feature helps me automatically save up for something nice. Reviewed on: 15th February 2024

so easy on boarding process.

so easy on boarding process. would recoemend to anyone wanting a decent current account and the ability to manage savings in one place. the multi pots concept is fab Reviewed on: 15th February 2024

Great for saving

Cashback is great and good saver interest rates. I love the round-up account too! Reviewed on: 15th February 2024

I've never had reason to complain

I've never had reason to complain, using the app is so easy. Reviewed on: 15th February 2024

Excellent banking provider with very good customer s...

Excellent banking provider with very good customer service. Brilliant app with great initiatives. Reviewed on: 15th February 2024

Superb bank- love the way they support the costomer.

Superb bank- love the way they support the costomer. Easy use but safe and secure app.. Reviewed on: 15th February 2024

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