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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48925 reviews)

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4.94

Based on 48,925 reviews, last reviewed 24th Mar 2026

447000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Good support on the chat facility . Good support on the chat facility. - helped resolve issue with purchase which never arrived. Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48925)

Banking that suits me

Easy access current account, I like that it's all in the app and have earned £268 in cash back since I opened the account, which is a great bonus. Reviewed on: 15th February 2024

Great for using abroad

Great for interest, using abroad, savings. Reviewed on: 15th February 2024

User friendly

Easy to contact any error is corrected immediately. Customer Service staff are courteous and friendly. App is user friendly while being very easy to navigate. Reviewed on: 15th February 2024

Great Value - Fantastic Customer Service

I have had an account with Chase for 2 years and have earned almost £500 in rewards , just for nabbing with them. Customer service is head and shoulders above every other bank I have dealt with. Reviewed on: 15th February 2024

Always been dealt with fast if any problems

Always been dealt with fast if any problems Reviewed on: 15th February 2024

A fantastic bank, good rates of interest on both sav...

A fantastic bank, good rates of interest on both savings and current account. Cashback paid within a day - 2 days at most! Reviewed on: 15th February 2024

Brilliant bank fantastic experience

Brilliant bank fantastic experience Reviewed on: 15th February 2024

Market leaders, with great Finacial returns

Great coms, accounts are fast to setup with market leading returns on both current and saving accounts Reviewed on: 15th February 2024

Excellent customer service with very quick responses

Excellent customer service with very quick responses Reviewed on: 15th February 2024

Great online bank

As a digital bank, Chase provides everything I need from a provider. The current account with cashback, savings account with competitive interest rate & roundup account, all package together conveniently to give me exactly what I need. Reviewed on: 15th February 2024

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