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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Doing a good job!

No complaints with Chase, both current and savings accounts and the app is easy to use. Reviewed on: 15th February 2024

Easy to use n understand.

Easy to use n understand. Excellent to get money back on what you spend. Easy to create savings accounts n move money across accounts. Reviewed on: 15th February 2024

Simple to use without limiting features.

Simple to use without limiting features. The 1% cashback is great. Reviewed on: 15th February 2024

Fantastic card

Chase is excellent, easy to use, interest rate is one if not the best out there. Good that you can have a fewdifferent savings for different things. Get cashback for using the card and can do a round up which then get back each year. Was brilliant when using in Europe, got a brill rate and didn't have to worry about exchanging into euros. Used it in all shops and even toll roads. I now use it over my normal current bank accounts. Reviewed on: 15th February 2024

I have had a number of occasions where i needed help...

I have had a number of occasions where i needed help and support and the team have been absolutely outstanding. Reviewed on: 15th February 2024

My favourite bank to use, especially abroad.

My favourite bank to use, especially abroad. Reviewed on: 15th February 2024

Overall banking with Chase has been a good experience.

Overall banking with Chase has been a good experience. The app is easy to use, the cashback they offer on everyday transactions is great and the getting in touch with their customer service was hassle free. Reviewed on: 15th February 2024

Chase is the bank of the future

Chase is the bank of the future. It is so easy to use and I love that you can make as many saving spaces as you want. I can even create different current accounts to spend on different things. Reviewed on: 15th February 2024

Banking made easy

I love the cashback feature and roundup on my account it helps make it feel I've got a little extra at the end of each month! The interest on the accounts is fantastic and the app is so easy to navigate and use and move between your accounts, very happy I decided to try chase Reviewed on: 15th February 2024

Excellent service all round.

Excellent service all round. Whenever a small issue arose, the team would do all they could to resolve. Reviewed on: 15th February 2024

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