Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,928 reviews, last reviewed 25th Mar 2026
447200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026
James M's avatar
James M

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48928)

Great cashback offers and transparent communication...

5
Great cashback offers and transparent communication from Chase on eligibility and rates. Reviewed on: 15th February 2024

Excellent app

5
The Chase app is excellent for using with my current account and savings account. It’s very simple to use and I am happy with the security of my funds. I like the card that has no numbers on it as well. Reviewed on: 15th February 2024

After getting our money stolen I feel confident with...

5
After getting our money stolen I feel confident with chase Reviewed on: 15th February 2024

This is just such a fantastic bank

5
This is just such a fantastic bank for current and savings accounts. Their Customer Services are easy to contact, and always very friendly and helpful. I love their 1% rewards on all purchase that are easy to transfer immediately, into your current account. Their banking app is an absolute joy to use... very clean, well thought out, and intuitive. I would highly recommend Chase for all your personal banking needs. Reviewed on: 15th February 2024

Easiest app to use.

5
Easiest app to use. Amazing perks e.g. rewards and current account linked well to savings. I’ve converted friends and family! Reviewed on: 15th February 2024

Does as it says on the can

5
I love when something does as it says on the can - they say it's a flexible solution and it is - period! Reviewed on: 15th February 2024

Everything I need from a Current Account

5
The Chase current account offers a great experience for the consumer. The card is intended to be used for everyday purchases and the round-up and cashback features make this experience satisfying by allowing your money to work for you. The communication is excellent if there are any issues and it is easy to utilise both online and in the real world. Overall the best current account that I have used. Would definitely recommend. Reviewed on: 15th February 2024

Customer experience simplified

5
Never had a bank account that has been so user friendly before - great customer service too Reviewed on: 15th February 2024

Great App

5
Great app, very easy to use & keep track of spending. Reviewed on: 15th February 2024

Best bank

5
I have not used any other banks since I opened my Chase account. The 1% cashback is amazing and definitely helps a lot. Would highly recommend. Reviewed on: 15th February 2024

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review