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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Good service and customer services

Good service and customer services Reviewed on: 15th February 2024

Cash back and interest on account.

Cash back and interest on account. In addition the roll ups give 5%! What’s not to like? I have always found their customer service excellent, fast and efficient, and talking to a real person and not to a chatbot, and customer service is based in this country! Reviewed on: 15th February 2024

Always clear straightforward terms and conditions.

Always clear straightforward terms and conditions. Always feel I can maximise my financial goals through use of the app. Trustworthy. Happy to be banking with Chase. Reviewed on: 15th February 2024

A straightforward and easily accessible account.

A straightforward and easily accessible account. It offers good cashback benefits and is uncomplicated to use. Reviewed on: 15th February 2024

Easy to use & have recommended to family.

Easy to use & have recommended to family. Reviewed on: 15th February 2024

I changed to Chase from an high street that I was wi...

I changed to Chase from an high street that I was with for 60 years and am so glad that I did. My previous provider did nothing to make me feel like a valued customer, in fact, the reverse. Reviewed on: 15th February 2024

Great online bank with great rates

Great online bank with great rates Reviewed on: 15th February 2024

Moved to chase a few months ago.

Moved to chase a few months ago. Switched from NatWest. I was drawn in by the cash back features, the ability to see when things come in and out my account, the ease of the app. Loved using chase ever since! Reviewed on: 15th February 2024

Easy to use everywhere, all details of card and pin...

Easy to use everywhere, all details of card and pin on the app. Reviewed on: 15th February 2024

My 6 months of chase

Been using chase for nearly 6months. Smooth app and good to get 1% cashback for every purchases I made. The best is. i can open up to 20 current accounts Reviewed on: 15th February 2024

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