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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

My only regret about Chase...

My only regret about Chase is that I didn’t join them sooner. I now have so much more control over my money. Reviewed on: 15th February 2024

Easy to use app, easy to transfer money, cashback on...

Easy to use app, easy to transfer money, cashback on most spend and round-ups. Reviewed on: 15th February 2024

I have found the Chase app excellent and very easy t...

I have found the Chase app excellent and very easy to use …. Reviewed on: 15th February 2024

Very easy to operate, very good customer service.

Very easy to operate, very good customer service. 1% cashback on purchases. Website always operates well Reviewed on: 15th February 2024

Brilliant bank, no issues great communication

Brilliant bank, no issues great communication Reviewed on: 15th February 2024

Great bank, passes on interest rate rises instantly

Great bank, passes on interest rate rises instantly Reviewed on: 15th February 2024

Cash back 10/10

Chase has been great, I love their cash back programme getting 1% on certain purchases is really refreshing. Reviewed on: 15th February 2024

Came to Chase on recommendation from my daughter.

Came to Chase on recommendation from my daughter. First move of bank since opening old one in 1977. Very pleased with all features, especially money saving, cash back and interest. Reviewed on: 15th February 2024

Good App, interest paid and cash back - all good

Good App, interest paid and cash back Reviewed on: 15th February 2024

Been absolute excellent customer service and is bril...

Been absolute excellent customer service and is brilliant to help and influence u to safe Reviewed on: 15th February 2024

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