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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy mobile bankking with good cashback and overseas...

Easy mobile bankking with good cashback and overseas spending Reviewed on: 15th February 2024

Fantastic banking only card I use

Fantastic banking only card I use Reviewed on: 15th February 2024

Excellent saving rate, really easy to use

Excellent saving rate, really easy to use Reviewed on: 15th February 2024

Love Chase

I love the cashback. Good interest rates on the changes. Customer service is prompt and I feel safe about my money when potential fraud is suspected. The app is easy to use and my card info is safely protected by my password on the app, no need to worry about losing the physical card. Reviewed on: 15th February 2024

A bank where a real person answers

A bank where a real person answers your query and deals with it immediately. First class customer service and a great app to use. Reviewed on: 15th February 2024

Great app & best benefits

App is easy to use and fast. Overseas spending - cash & purchases are unbeaten. The 1% cashback and round up make this a must have account. Reviewed on: 15th February 2024

Very fast and they have a good AER for savings accou...

Very fast and they have a good AER for savings account user Reviewed on: 15th February 2024

Great all rounder Bank

Great all rounder bank for current account & savings and cashback for spending what more do you want....No transaction fees when board okay you got that aswell, Great Online Bank that covers everything! Reviewed on: 15th February 2024

Almost got scammed

Almost got scammed Chase spotted it and declined payment, I called and within seconds they reset my account changed all account numbers. Absolutely superb service Reviewed on: 15th February 2024

The Chase app is simple and straight forward to use.

The Chase app is simple and straight forward to use. It is easy to navigate the current account and link to the savings. They also offer good cashback on expenditures from the current account and a competitive, easy access savings rate. Customer services are effective and respond in a timely manner. Reviewed on: 15th February 2024

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