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Chase Bank: Current Account reviews

4.95
Based on 39,680 reviews, last reviewed 24th Feb 2025
11811% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025
Rebecca's avatar
Rebecca

Latest lowest rating:

1

Impossible to contact support Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025
Henry S's avatar
Henry S

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39680)

Blend between a challenger bank & traditional retail bank

5
Perfect mixture of challenger bank service with the additional functionality and security of a traditional retail bank Reviewed on: 16th March 2023

Easy

5
So easy to open an account and use online. Updates instantly so you know exactly where you are with your finances Reviewed on: 16th March 2023

Cashback & Round up

5
The cash back and round up are really good idea. I've had no problems with chase back. Plus they are easy to contact Reviewed on: 16th March 2023

Best Bank Ever

5
Slick app, never had a problem. Fantastic products available Reviewed on: 16th March 2023

Fantastic banking experience from start to finish

5
I have had a fantastic experience with Chase from the moment I opened an account with them. I had initially considered this would be my secondary bank account. However, the offers, the service and the general interaction with the App has made it my primary banking source, moving away from a household bank that I've been with for the last 20 years. During my time with Chase, I have recommended them to all friends and family, many of whom now use Chase in the same manner as I do. Reviewed on: 16th March 2023

Chase banking

5
Always alerts me when a payment is due to come out of my account, also very helpful on the message service. Reviewed on: 16th March 2023

Fantastic Bank

5
The bank app very easy to set up and use, pay good interest on current and savings accounts. All banks should be like Chase but sadly they are not Reviewed on: 16th March 2023

Great to bank and save with

5
The app works great. Love banking with them. Reviewed on: 16th March 2023

Shaking-up the market

5
Chase considered what customers need from a modern bank, then delivered it. A great, end-to-end product from the application process, through very competitive interest rate and cash-back offers, to the intuitive app. Reviewed on: 16th March 2023

Awesome

5
Great rewards. simple app..... love it Reviewed on: 16th March 2023

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