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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48942 reviews)

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4.94

Based on 48,942 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Chase Bank Current account. Chase Bank Current account. Very good customer service and a bank card you can use abroad without receiving currency fees. It has a 1% cashback for us... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48942)

Very good customer service, where you can actually s...

Very good customer service, where you can actually speak to someone. Very bug plus Reviewed on: 15th February 2024

Great savings rate and cash bank no issues at all

Great savings rate and cash bank no issues at all Reviewed on: 15th February 2024

Good App.

Good App. Easy to use. Makes Banking easy. Reviewed on: 15th February 2024

Great experience all the time.

Great experience all the time. Good customer service, great incentive options and easy to use every day. Never had any issues Reviewed on: 15th February 2024

The app is easy to use and you can personalise your...

The app is easy to use and you can personalise your account and have different pots for savings. Customer services are excellent too. Reviewed on: 15th February 2024

All round excellent bank, quick to respond to market...

All round excellent bank, quick to respond to market rates, a breath of fresh air compared to old school banks. Reviewed on: 15th February 2024

Great account, easy to use.

Great account, easy to use, would be slightly better with website to view account info but overall, very good. Reviewed on: 15th February 2024

Great service and product choice

Great service and product choice Reviewed on: 15th February 2024

Great value. Great for using abroad.

Great value. It 'just works' as expected and is great spending abroad and savings rates are competitive too, so it is very easy using the app to move money around, Reviewed on: 15th February 2024

Very good to use andf never had a problem.

I have spoken to customer service by phone and my experience was excellent. App is great and really easy to use. Their easy access savings rate was very good when i joined but has slipped slightly in recent months. I have already recommended to a family member who just as delighted as me. Reviewed on: 15th February 2024

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