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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39672 reviews)

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4.95

Based on 39,672 reviews, last reviewed 22nd Feb 2025

11168% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

A great account that gives you rewards on spending. A great account that gives you rewards on spending. The app is really easy to use too, Reviewed on: 22nd February 2025

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39672)

So convenient

Chase were my first experience of mobile telephone banking. The Chase app is so easy to use, I love it! Reviewed on: 16th March 2023

Refreshing banking experience

The app is easy to use with a modern, quirky feel. The round up feature/account gives shopping added interest. Reviewed on: 16th March 2023

Excellent current account

A bank account that rewards you for having coffee with friends...regularly! Reviewed on: 16th March 2023

Good customer service when I compare this bank with Lloyds bank

I like this bank. It’s easy to transfer money. I have a very bad experience from the customer service from Lloyds bank. When I transferred money from Lloyds bank, the customer service staff from the phone asked me the purpose. I told her I transferred the money to another bank under the same name of myself. I told her I didn’t want to tell you, it was my personal decision and the most important thing was the transfer was under the same name. She then treat me like a thief and lock my account. What a bad service from Lloyds bank! Reviewed on: 16th March 2023

Excellent bank

Chase is a great bank, rewards that make sense and round up on my purchases mean I’m saving without even really noticing. Reviewed on: 16th March 2023

Excellent service

Great experiance, excellent service Reviewed on: 16th March 2023

Excellent

What a great bank, helpful customer service, Great rewards brilliant app. Reviewed on: 16th March 2023

As close to perfect as an online bank can be

I've had zero issues. £300 in cash back and when scammed, I reported it, then assumed I'd hear no more. A week later, I get a call from chase, telling me they've been investigating it. Later that day, another phone call from the same person to say I was getting my money back. Keeping the same contact to deal with issues is a nice touch and Amy was friendly, efficient and knowledgeable. Reviewed on: 16th March 2023

Great bank not had any problems

I enjoy using chase bank for my day to day bank. I have moved banks to be with Chase. The only thing is they don’t do joint accounts which is there only let down. Reviewed on: 16th March 2023

No fuss. Simple. With interest

Easy app. Good service , and nonsense Reviewed on: 16th March 2023

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