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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

reliable bank

reliable bank, good payback at present Reviewed on: 15th February 2024

Excellent

Easy to use. Notifications immediately, when I use my card. Or if used by others. No information giving on the card. Reviewed on: 15th February 2024

Over a year with Chase and superb!

I’ve been with chase for over a year and enjoyed a very significant amount of cash back over that time. On the odd occasion that I’ve had to contact their customer care, the response has been excellent with Chase resolving my issue satisfactorily each time. Reviewed on: 15th February 2024

Great phone support and easy to use online app.

Great phone support and easy to use online app. Reviewed on: 15th February 2024

The Chase bank is excellent.

The Chase bank is excellent. Communication is clear and timely. Great interest on current account and also rewards system. The app is really easy to use and security is very high. Reviewed on: 15th February 2024

My experience with Chase bank has been amazing no pr...

My experience with Chase bank has been amazing no problem always makes life easy Reviewed on: 15th February 2024

Easy to use and great saving rate.

Easy to use and great saving rate. Cash back is a bonus. Reviewed on: 15th February 2024

Contactless Payment Limit

Had to speak to the Bank as my card had been rejected at contactless payments at various retailers despite there being funds in the account. The Adviser clearly talked me through why it had been rejected as there is a contactless monetary limit after which you need insert your card in the chip and pin and pay that way.. This is there to protect customer in the event of card being lost / stolen etc. I had not appreciated this but was directed to check the app. Very helpful adviser who provided comfort that this was there to protect customers. Reviewed on: 15th February 2024

I love my Chase accounts

I love my Chase current account, the 1% cashback always gives me a little treat at the end of the month. The saving account is also great, a great rate that allows for unlimited withdrawals is excellent. Reviewed on: 15th February 2024

Great current account with cashback & interest on cr...

Great current account with cashback & interest on credit balances. Easy to use app Reviewed on: 15th February 2024

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