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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

The app is easy to use and you can personalise your...

The app is easy to use and you can personalise your account and have different pots for savings. Customer services are excellent too. Reviewed on: 15th February 2024

All round excellent bank, quick to respond to market...

All round excellent bank, quick to respond to market rates, a breath of fresh air compared to old school banks. Reviewed on: 15th February 2024

Great account, easy to use.

Great account, easy to use, would be slightly better with website to view account info but overall, very good. Reviewed on: 15th February 2024

Great service and product choice

Great service and product choice Reviewed on: 15th February 2024

Great value. Great for using abroad.

Great value. It 'just works' as expected and is great spending abroad and savings rates are competitive too, so it is very easy using the app to move money around, Reviewed on: 15th February 2024

Very good to use andf never had a problem.

I have spoken to customer service by phone and my experience was excellent. App is great and really easy to use. Their easy access savings rate was very good when i joined but has slipped slightly in recent months. I have already recommended to a family member who just as delighted as me. Reviewed on: 15th February 2024

A good all round current account

Never had any problems with Chase. They have good interest rates and even provide 1% interest on their current account as well as cash back at 1% and round ups at a 5% interest if you opt in. They have good customer services and keep us well informed about any changes that may be happening including interest rates changing Reviewed on: 15th February 2024

Great value for money & easy to use

Great value for money & easy to use Reviewed on: 15th February 2024

fast and easy, Cashback was great

fast and easy, Cashback was great Reviewed on: 15th February 2024

Great customer service and app

Great customer service when I have contacted about transaction approvals. Easy to use app Reviewed on: 15th February 2024

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