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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

An excellent bank

I've had just a few issues. All have been dealt with quickly and successfully Reviewed on: 15th February 2024

The most easiest bank to set up card arrives quickly...

The mist easiest bank to set up card arrives quickly an account number is giving straight away. Been with chase for year now an not one problem just the app glitchs some times Reviewed on: 15th February 2024

Chase review

Have been impressed how easy the App is and the benefits it provides. Reviewed on: 15th February 2024

Great bank good to have a real person in the uk to s...

Great bank good to have a real person in the uk to speak to over the phone when needed and the app is so easy to use Reviewed on: 15th February 2024

Very good bank which provides a very good service.

Very good bank which provides a very good service. The app is very easy to use and the cash offer is outstanding Reviewed on: 15th February 2024

Outstanding bank (which is rare)

I have little reason to contact the Chase customer service team but when I do they are brilliant. Helpful, friendly, professional and most of all you know they want to help. Reviewed on: 15th February 2024

Great bank, low fees and cashback during the 1st year

Great bank, low fees and cashback during the 1st year Reviewed on: 15th February 2024

Slick, easy-to-use, good value account

The ease of paying money into and out of the current account, setting up different accounts (e.g for different purposes), and the ease of using the app are all very good indeed. I find it a little frustrating that you can only access the app on one device (e.g. if it's on your iPhone, you can't also have it on your iPad) and also that you can't access your account on a web browser. It's nice that you get a little interest on the current account as well. Reviewed on: 15th February 2024

Good everyday bank account

Good everyday bank account, interest on balance and cashback on spends. Reviewed on: 15th February 2024

I have found it so easy to bank with Chase.

I have found it so easy to bank with Chase. The app is easy to use, payments are immediate, and the fact I can use the card globally for any currency with good conversion rates and no fees in a godsend for our modern world. The savings rate, whilst lower than some, is still competitive and I have found them to be helpful when i need it. The cashback on spending is also a fantastic little bonus too and I hope they keep on providing everything and being sustainable and moral. Reviewed on: 15th February 2024

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