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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Total experience to date has been first class.

Total experience to date has been first class. Lost a card which was dealt with promptly and without the need for recalls New card arrived within days. Reviewed on: 15th February 2024

Best bank I have banked with easy to use and always...

Best bank I have banked with easy to use and always there if I need to ask about anything to do with my account. Also great savings accounts Reviewed on: 15th February 2024

Love chase ,Like you can transfer money straight awa...

Love chase ,Like you can transfer money straight away ready to use Some of my colleagues have got this card Reviewed on: 15th February 2024

I am fed up with your inability to be honest about w...

I am fed up with your inability to be honest about why you won't offer joint accounts .It is beyond belief that this is not available. Is someone ever going to be honest about why this is the case - all we get is Corporate Mumbo Jumbo Reviewed on: 15th February 2024

Great Product

Easy application, good communication and great rewards Reviewed on: 15th February 2024

BEST APP.

Best app for retail banking. Just makes online banking effortless. Reviewed on: 15th February 2024

Good account but could do more

Chase is a good efficient bank good service only thing I'd lick more services like mainstream banks IE overdraft loans credit cards I feel they could do more of these as part of America biggest bank it could be made available if wanted to but other than that chase is a great bank Reviewed on: 15th February 2024

I can do everything I need from the app, which is ve...

I can do everything I need from the app, which is very intuitive. Also it's fast and I've not had any issues doing anything when I've needed to do it. Reviewed on: 15th February 2024

Easily the best bank I’ve ever used.

Easily the best bank I’ve ever used. Firstly their cash back policies and savings account interest is exceptional. Secondly, they always respond to my queries when I contact support in a timely manner. In addition to this their app is simple to use and has never let me down. Reviewed on: 15th February 2024

Generally a very good bank easy to use especially wi...

Generally a very good bank easy to use especially with google pay plus the good interest rates for both savings and current account, few things missing but I Generally dont need them right now Reviewed on: 15th February 2024

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