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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy to use and understand.

Easy to use and understand. The banking app is very useful and helps security when purchases are done with the chase card.plenty of information at your fingertips Reviewed on: 15th February 2024

Great cashback offer and easy to use app.

Great cashback offer and easy to use app. Reviewed on: 15th February 2024

It provides mortgages, auto loans and one of the bro...

It provides mortgages, auto loans and one of the broadest selections of credit cards in the industry. And its website experience can compete with that of online-only banks. I feel like it’s the best bank I have to be honest. Reviewed on: 15th February 2024

First class!

First class! Meets my needs for a current account. Super easy to use Reviewed on: 15th February 2024

The Chase app is really easy to use.

The Chase app is really easy to use. Customer support is fast and efficient. No complaints. Reviewed on: 15th February 2024

I have only had pleasant experiences.

I have only had pleasant experiences. It is easy and reliable to use and if I have ever had an issue with a payment then Chase have sorted it out right away, regardless of the time. I am very happy and I see myself being a customer for a very long time. Reviewed on: 15th February 2024

Fast friendly service anytime I have needed to speak...

Fast friendly service anytime I have needed to speak with someone. Reviewed on: 15th February 2024

Easy app.

Easy app. to use and gives all the information you need. I like the Round up on all spending, helping you save without any fuss Reviewed on: 15th February 2024

The best bank

Great service , very good customer service Reviewed on: 15th February 2024

Always helpful and user friendly

Always helpful and user friendly Reviewed on: 15th February 2024

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