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Chase Bank: Current Account reviews

4.95
Based on 39,399 reviews, last reviewed 6th Feb 2025
9842% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Been with Chase for 18 months now and they are brill... Been with Chase for 18 months now and they are brilliant! Really easy to use app, competitive savings rates and cashback, what is not to like! Reviewed on: 6th February 2025
Elaine N's avatar
Elaine N

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39399)

A breath of fresh air!

5
Very simple and easy to set up and use the app. Great benefits such as rewards and round ups on current account and the savings account rate is good too. I very much like seeing all my accounts in one place. The whole approach is very flexible and when necessary it’s been very quick and easy to talk to an adviser; unlike another main bank I use (25 minutes on hold waiting to speak to someone); Chase are a total breath of fresh air to banking in my experience! Reviewed on: 16th March 2023

Banking the right way!

5
Chase has great customer service, the app is so easy to use and the interest rates are competitive. The cashback is an absolute winner in my eyes! Reviewed on: 16th March 2023

Great service for current and savings accounts

5
So good, both website and contacting customer service, very happy indeed Reviewed on: 16th March 2023

Good bank

5
Good bank great app and card Good bank great app and card Reviewed on: 16th March 2023

Easy to use

5
Very easy to use, good incentives and communication Reviewed on: 16th March 2023

Great

5
Brilliant savings incentive and great interest rates Reviewed on: 16th March 2023

Fantastic bank account

5
Great and friendly staff on other end of phone Reviewed on: 16th March 2023

Outstanding

5
Banking made easy. Best bank I’ve ever dealt with. And I worked in banking for many years! Reviewed on: 16th March 2023

Breath of fresh air

5
Chase have been an excellent bank to deal with since joining. The offers are excellent for cash back etc. However what is more important is that everything has been really simple to use and transfer over to. The app is really good as well and makes things seem that bit more secure. Other banks should take note. Reviewed on: 16th March 2023

Chase Bank

5
Really good app, customer service quick to answer and easy to deal. Great savings rates and cashback. Reviewed on: 16th March 2023

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