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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great for saving and using on holiday.

Great for saving and using on holiday. The round ups are a good way of saving up. Reviewed on: 15th February 2024

Easy to use app, excellent customer service.

Easy to use app, excellent customer service. Great rewards scheme. Reviewed on: 15th February 2024

Recently used my card extensively abroad.

Recently used my card extensively abroad. All transactions carried out efficiently and at no point was I unable to use my Chase card. Reviewed on: 15th February 2024

Best banking experience ever!

Best banking experience ever Great customer service, lots of rewards and incentives Reviewed on: 15th February 2024

Would and have recommended to a friend

Great bank with good features, the round up is great way to save little amounts of money. AER on current account is good and savings AER is amazing Reviewed on: 15th February 2024

top customer service

great customer service via multiple methods Reviewed on: 15th February 2024

Excellent service

Easy to use and understand. Excellent service and instant updates. Kept well informed of all updates, amendments etc. Reviewed on: 15th February 2024

Easevof use, Prompt noyifications.

Easevof use, Prompt noyifications. Reviewed on: 15th February 2024

Best bank out there!

Been banking with Chase for almost 2 years and they are great! Always very responsive and helpful with any queries and all round, a great bank to deal with. Reviewed on: 15th February 2024

The Chase app is excellent as is their customer service

The Chase app is excellent - seamless and comprehensive, their customer service and security is very impressive - you can call their team free through the app which gives a comforting level of security and the interest on their savings account is excellent. Everything works just as you would want a bank to do. Reviewed on: 15th February 2024

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