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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

An excellent bank that provides many more cash benef...

An excellent bank that provides many more cash benefits than its competitors. Reviewed on: 15th February 2024

Excellent and friendly bank

Chase is a very simple account to setup, very quick. The fact that it is online makes my life a lot easier. On the rare occassions that I have called customer services, I always got through to a human operator, rather than AI, and they always resolved my query left me feeling valued. Reviewed on: 15th February 2024

Very easy to set up.

Very easy to set up. Have been a customer for nearly 3 years and am very happy with using Chase. Reviewed on: 15th February 2024

No Joint accounts - not good

Excellent bank, with excellent service and excellent current account - totally let down by the fact that they do not allow joint accounts Reviewed on: 15th February 2024

Good range of products, easy to use app with interes...

Good range of products, easy to use app with interest paid on accounts. Reviewed on: 15th February 2024

Love it - they are great

Love it. So easy to use and feel completely in control via the app. They are incredibly helpful. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app, no problems with access and instant withdrawals Reviewed on: 15th February 2024

Great service and competitive especially the 1% cash...

Great service and competitive especially the 1% cashback Reviewed on: 15th February 2024

Amazing and Simple.

Simple. Helpful. Pleasure to deal with. Reviewed on: 15th February 2024

Brilliant Bank.

Brilliant Bank... full stop. Their app is one of the easiest to use. Cannot fault anything. Reviewed on: 15th February 2024

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