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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 39,271 reviews, last reviewed 6th Feb 2025
9174% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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Latest highest rating:

5

Never had a problem getting in touch or sorting any... Never had a problem getting in touch or sorting any problems out. Chase is a brilliant bank and all my family use them. I have even converted friends ... Read more Reviewed on: 6th February 2025
jhoney69@blueyonder.co.uk's avatar
[email protected]

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
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Pennwald
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39271)

Great easy to use

5
Love the ease of this. Great that you can’t go overdrawn. Enjoy the round up account and 1% cash back Reviewed on: 16th March 2023
Martin 's avatar
Martin

A bank that give back

5
Great experience banking with them, great app and great that they give back to you! Reviewed on: 16th March 2023
chris's avatar
chris

Zero Stress, real gains

5
They operate in such a simple way that you genuinely feel they want to actually look after you and your money, and try to ensure you get something back for being a customer. Reviewed on: 16th March 2023
Richard Parr's avatar
Richard Parr

Best App based bank account

5
Simple, rewarding with innovative saving accounts connectct together in one simple app Reviewed on: 16th March 2023
Martin Slack's avatar
Martin Slack

Best Account Ever!

5
From the moment I opened my account it was clear that this was a bank that was different from the rest. There’s nothing annoying or frustrating about this bank. They really do work for you. The layout of the account is perfect. It makes one feel in control of one’s finances. Saving money is easy too. The cash back and roundup facilities are brilliant! Having had bank accounts for over 60 years this is the first one I’ve not had issues with. Reviewed on: 16th March 2023
Susan Dickins's avatar
Susan Dickins

Great cashback

5
No where else gives cashback on every purchase and interest on round uo Reviewed on: 16th March 2023
j.sparkes_99@yahoo.com's avatar
[email protected]

Great easy to use

5
Easy transactions. easy to use app Reviewed on: 16th March 2023
Mrs Cecilia Raper's avatar
Mrs Cecilia Raper

Simple Banking - User Friendly

5
It's so simple, I control my money rather than the bank control my money. Simple and Safe Bank for Me!! No need to CHASE Anyone!! :P Reviewed on: 16th March 2023
Manikandan's avatar
Manikandan

EXCELLENT SERVICE. INSTANT NOTIFICATIONS VIA APP. EASY.

5
Excellent, easy to use app. Instant notification on app of spending and money in as well as out. Quick and secure log-in to approve/ authorise an online spend before a payment is made. Cash back on most spends. All 3 accounts:Spending /current account; savings account; and Rewards account all easily accessed from the home screen, and money is easily transferred between Current and Savings. All card details accessed at the touch of a button. Monthly spending clearly shown for each month as it accrues and tapping the little icon on the top left of the screen gives instant access to set spending limits; view statements and documents; see Legal matters and lastly to adjust settings. There is now alao the opportunity to make investments although I have not used this facility. There is a clear Log out button, although the app ask if you still wish to stay signed in after a short period of inactivity, or will automatically sign you out if you have forgotten or you do not respond. Altogether a very good and easy service to access once you quickly become accustomed to the app when you have transferred from a different banking system. We have both joined CHASE and have also recommended it to other family who have aleeady opened accounts as a result. The good thing is that you do not necessarily need to transfer your precious account to use these services. We like it and are happy to recommend it to others. Reviewed on: 16th March 2023
harry Davison's avatar
harry Davison

Innovative and customer focussed

5
Looked at Chase after seeing it recommended on a well known broadcasters site. Love the money back on purchases, great rates when spending on it abroad and the ease of switching money from the current account into a savings account. App is clear and very simple to use Reviewed on: 16th March 2023
Irene's avatar
Irene

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